Patient Service Representative Fast Track Career Training Program

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Start Your Career in Healthcare with Patient Service Representative (CMAA)

Healthcare is One of the Fastest Growing Industries

Start your journey today toward becoming a Patient Service Representative (PSR)! This program is taught by an industry professional and qualifies you to sit for the Certified Medical Patient Service RepresentativeAdministrative Assistant (CMAA) exam offered by the National Healthcareer Association. Benefits to obtaining the CMAA certification include more job opportunities, an increased pay scale and increased subject matter expertise. No medical background is necessary.


Career Overview

A Patient Service Representative helps to manage the healthcare office and perform tasks such as scheduling appointments, filing, billing patients, and database management. They are usually the first person to greet patients and can set the stage for a patient’s experience.

Job Duties may include:

  • Processing patients through the registration process
  • Maintaining quality patient and vendor customer service at all times
  • Independently listening and making decisions to ensure patients are entered into the computer system accurately
  • Navigating and assessing information
  • Completing insurance forms
  • Maintaining electronic health records
  • Operating office equipment

Employment Outlook

View local salary and job market information here >>>

Program Overview

Patience Service Representative Program Description

The Patient Service Representative Hybrid program consists of classroom instruction and an online Medical Terminology program. The classroom portion consists of 27 hours in the classroom. Medical Terminology is offered online simultaneously with the class. No medical background is necessary.


    • Upon completion of the program, students will be eligible to sit for the Certified Medical Office Administrative Professional (CMAA) exam through the National Heathcareer Association (NHA).
    • Students will have the opportunity to earn a Career Readiness Certificate (CRC).

Need to Know Information

Program Costs:

  • Hours/Cost dependent on participant’s prior experience and credentials and classes/examinations taken.
  • Funding may be available for partial or full funding of the program costs.

Learn More/Register for our Patient Service Representative Program <<<

Download Our Free PSR Career Brochure – Complete the Form Below

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