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Classes / Programs / Events for August 29, 2019 › ONLINE Business / Professional Development

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Sales and Marketing Professional

This coursed is designed to prepare you to successfully working in the sales and marketing industry. Topics will include sales strategies and best practices, marketing strategies and best practices, understanding the customer, producing, marketing, and sales of goods and services, and the global marketplace. Details

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Six Sigma Green Belt Certification Prep

The purpose of this course is to prepare students to be an ASQ Certified Six Sigma Green Belt (CSSGB) professional. Students will develop a thorough understanding of all aspects within the phases of D-M-A-I-C. They will also develop an understanding of how to perform and interpret Six Sigma tools and how to use standard principles … Continue reading Six Sigma Green Belt Certification Prep

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Introduction to Six Sigma

The Six Sigma introduction course will give students a flavor of some of the methodologies used in this popular quality tool. The student will receive an overview of the Six Sigma movement itself and some DMAIC, control, and causal methodologies. Details

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Grant Writing

The Certificate in Grant Writing course is perfect for anyone wanting to learn the essentials of writing or acquiring grants for private, public, or government use. If you are thinking of starting a business that utilizes grants, learning the essentials of writing, researching, obtaining, maintaining, operations and strategies within the grant system is imperative. Books … Continue reading Grant Writing

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Grant Writing Fundamentals

Need funding for future projects or planned activities? Are you (a student, parent, teacher or school administrator) hoping to find a way to pay for research or services we all used to take for granted, which are no longer funded? This course provides a step-by-step approach to preparing winning grant proposals. Learn to write successful … Continue reading Grant Writing Fundamentals

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Six Sigma Black Belt Certification Prep

The Six Sigma Management System has evolved to become an integration of business best practices that unleashes the power of the Six Sigma tools and methods in a way that fosters focused execution and breakthrough improvements. Using the Six Sigma Management System as the overall context for driving business improvement, this course provides unique insight … Continue reading Six Sigma Black Belt Certification Prep

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Marketing Tools and Tips for Success

Discover how to be more productive and boost the impact of your marketing efforts with this course. Increase your community profile, track engagement, measure analytics, generate brand awareness, this course is designed to help you accomplish your marketing goals. The "Marketing Tools & Tips for Success" course presents the following software and topics: Bitly, Woobox, … Continue reading Marketing Tools and Tips for Success

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Data Security Compliance

This course outlines important data security measures to be taken by individuals to protect sensitive data and PI. Some of the topics include how to prevent data breaches, safeguard, protecting your personal information, and different types of breaches. The security measures outlined in this course not only protect the individual (mobile devices, etc) but also … Continue reading Data Security Compliance

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Fundamental Employment Laws

Are you needing to understand how the federal employment laws affect your workplace? This course is designed to introduce you to the most impactful federal employment laws. By understanding the basics of employment law, you should become better equipped to hire, evaluate, and manage employees. This course presents an insight into discrimination laws, employee benefits, … Continue reading Fundamental Employment Laws

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Real Estate Investing

This course will provide the core foundations for successful real estate investment. Becoming a real estate investor is fairly easy - just go out, buy a property and boom you are an investor! Unfortunately, it takes much more than that. It takes skill, strategy, business acumen, active research on properties and communities coupled with finance … Continue reading Real Estate Investing

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Business Writing for Busy Professionals

You will learn strategies to write documents faster and better. You will learn how to customize your documents for a specific reader and to accomplish your writing purpose. You will discover ways to create documents when time is limited. You will also master models to organize and format letters, emails, and reports in order to … Continue reading Business Writing for Busy Professionals

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Editing and Proofreading for Business Writers

Writing well means following the rules so that you can best make yourself understood. We will review some basic grammar and look at correcting common mistakes that can make our writing harder to read. In this course we will review some basic grammar and using the parts of speech correctly in our writing. Details

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Preschool Fun Ideas!

Language: EnglishShort Description: Preschool Fun Ideas is an overview of age appropriate practices for early childhood educators. This course covers the fundamentals of creating engaging and nurturing learning centers, discusses the importance of each learning domain, gives examples of activities to incorporate into your daily schedule, and gives you a hands on experience creating your … Continue reading Preschool Fun Ideas!

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Rookie Teacher Survival Guide

Language: EnglishShort Description: New teachers in the world of early childhood education can easily become overwhelmed by lesson plans, behavior management, and children's individual needs. This course provides an overview of proper reflective teaching practices, tools to reflect on lesson plan activities, and suggestions for monitoring and encouraging student achievement. Having the right tools as … Continue reading Rookie Teacher Survival Guide

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SMARTBoard Training

Language: EnglishShort Description: This course is intended to teach educators or business professionals how to use the SMART Board interactive whiteboard. SMART Board is designed to engage students and deliver unique presentations. Our course will allow participants will explore SMART Board software and learn how to create interactive lessons or presentations for the classroom and … Continue reading SMARTBoard Training

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Teaching Adults

Language: EnglishShort Description: The way you teach is as important as what you teach. If you are interested in working with adult learners, our course will provide you with a better understanding of what it takes to aid in the education of working professional adult students. Today, teaching requires more creativity and understanding. Instructors need … Continue reading Teaching Adults

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Teaching Struggling Readers

Language: EnglishShort Description: Everyone who reads written language employs reading strategies. When teaching students to read, you are showing learners the kinds of reading decisions that proficient readers make rapidly and automatically to understand the text. When readers use these strategies often enough in a conscious and deliberate way, at some point, the practices become … Continue reading Teaching Struggling Readers

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Brand Yourself with Social Media

Language: EnglishShort Description: Are you looking to demonstrate more value to customers or employers? By using today’s hottest social media platforms you are able to build the powerful personal brand that gets you what you want.In this class we will help you use social media to attract new business and grow your readership. From Facebook … Continue reading Brand Yourself with Social Media

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Creating Organizational Strategies

Language: EnglishShort Description: Companies that want to succeed over the long-term need to understand strategic management. The process itself is straightforward: identify the company’s mission and goals, perform both internal and external analyses of the company, decide what actions need to be taken, take the required actions, and evaluate the results of those actions. Different … Continue reading Creating Organizational Strategies

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Discover a Career as a Paralegal

Language: EnglishShort Description: The topics handled in our Discover a Career as a Paralegal course include a brief synopsis of on-the-job duties, job opportunities and a variety of legal specialties served by paralegals. We will cover the differences between civil and criminal law, legal office management and paralegal ethical concepts. With increased competition for paralegal … Continue reading Discover a Career as a Paralegal

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Discover a Career as a Pharmacy Technician

Language: EnglishShort Description: The demand for skilled pharmacy technicians is rapidly growing. If you are interested in a dynamic career in a high paced medical field, this course is for you. This course provides an overview of the history of pharmacology and the day to day responsibilities of a pharmacy technician in hospital and retail … Continue reading Discover a Career as a Pharmacy Technician

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Grant Writing 101

Language: EnglishShort Description: Grant Writing is at the heart of the nonprofit world, and Grant Writers remain in high demand. Philanthropy has remained strong in the United States. From large funders such as Bill and Melinda Gates to small funders, Grant Writers seek to secure funds for individuals. The Grant Writer provides a crucial connection … Continue reading Grant Writing 101

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Personal Stress Management

Language: EnglishShort Description: For many people, simply hearing the word “stress” increases their heart rate, blood pressure, respiration, and anxiety level. Regardless of one’s place in the world, all people face many difficulties every day that can cause them stress. But stress is not a thing; rather, it is how the body responds to things, … Continue reading Personal Stress Management

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Start Your Own Bookkeeping Business

Language: EnglishShort Description: Have you ever dreamed of starting your own Bookkeeping business? Many years ago Benjamin Franklin said, "There is nothing certain in life except death and taxes." This is still true today. According to the laws of the Internal Revenue Service, businesses "must keep adequate accounting records." This course will help guide you … Continue reading Start Your Own Bookkeeping Business

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Start Your Own Catering Business

Language: EnglishShort Description: Do you love to entertain and host parties? Do you love to cook and create exciting menus? Now you can realize your dream of working from home doing something you enjoy. Catering is considered to be the fastest growing segment of the food service industry in the United States! Learn the steps … Continue reading Start Your Own Catering Business

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Start Your Own Coaching Business

Language: EnglishShort Description: Are you passionate about life coaching? Me too! I totally get it, but starting your business can be overwhelming. This easy to follow hands-on course will show you how to launch your own successful coaching business. Guided step by step directions will help you learn how to establish your business, how to … Continue reading Start Your Own Coaching Business

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Start Your Own Day Care Business

Language: EnglishShort Description: Do you love working with children? Have you ever thought about starting your own home day care business? This course provides the steps you will need to plan for, market, and maintain your very own home day care business. Topics include writing your policies and procedures, setting your fees, developing a daily … Continue reading Start Your Own Day Care Business

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Start Your Own Day Spa

Language: EnglishShort Description: Spas provide a wide array of services designed to improve health, beauty and relaxation through treatments such as massage, wraps and facials. Learn what it takes to open and manage a successful spa – from business planning to marketing. Discover the latest trends in the spa industry as well as tips on … Continue reading Start Your Own Day Spa

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Start Your Own Event Planning Business

Language: EnglishShort Description: Whether a celebration, business conference, industry show or convention - event planners are often an integral part of a successful event. Whatever the occasion, planners can assist in the design of the event, locating an appropriate site, determining food, beverage as well as decor needs, locating entertainment, managing the invitation process, arranging … Continue reading Start Your Own Event Planning Business

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Start Your Own Green Business

Language: EnglishShort Description: Are you interested in starting your own environmentally-friendly business? From creating a sustainable business model to selecting eco-friendly products, this course will help you to discover your competitive edge in the green business world of today. Discover how to establish your business as a green business while exploring new green business opportunities. … Continue reading Start Your Own Green Business

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Start Your Own Medical Claims Billing Service

Language: EnglishShort Description: As insurance regulations and paperwork requirements get more complicated, doctors and other health care providers are turning to third-party billing services to take care of their billing needs. It's a multi-billion dollar industry that's growing like never before, creating a growing niche for entrepreneurs who are experts at tunneling their way through … Continue reading Start Your Own Medical Claims Billing Service

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Start Your Own Personal Training Business

Language: EnglishShort Description: Have you ever dreamed of starting your own Personal Training business? As people of all ages become more aware of the importance of living a healthy lifestyle, personal trainers are in high demand. As a personal trainer you have the opportunity to make a difference in people's lives by tailoring your exercise … Continue reading Start Your Own Personal Training Business

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Start Your Own Photography Business

Language: EnglishShort Description: Do you love taking photos? Or do you carry your camera everywhere? Our course will help you realize your dream of working from your home at something you enjoy, a home-based photography business. Our students will receive information on every aspect of setting up and running a thriving home-based photography business. You … Continue reading Start Your Own Photography Business

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Start Your Own Senior Service Business

Language: EnglishShort Description: The senior population is multiplying by the millions! In fact, during the next 25 years, the senior population in America is expected to double – growing faster than the total population in every state. This means one thing – a tremendous opportunity for aspiring and compassionate entrepreneurs. This class will instruct you … Continue reading Start Your Own Senior Service Business

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Start Your Own Travel Business

Language: EnglishShort Description: Travel agent career professionals help people plan family vacations, corporate trips, cruises, international travel, and specialty tours such as adventure vacations. Travel agents generally have access to important information regarding fares and discounts, and are knowledgeable about particular geographic locations. Start your own travel business and discover success by offering unique opportunities--in … Continue reading Start Your Own Travel Business

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Start Your Own Wedding Consultant Business

Language: EnglishShort Description: Many couples get overwhelmed with wedding planning and often rely on a trained wedding planner to help them make their important day as special as possible. The duties of a wedding consultant can vary, but often include helping the happy couple with their wedding ceremony and reception by helping to choose wedding … Continue reading Start Your Own Wedding Consultant Business

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GED® Math Test Preparation

Language: EnglishShort Description: Get ready to create your own path to GED Math success! Our course will prepare you take the Mathematics portion of the GED exam with a study plan to fit your needs. This GED math review course will provide several resources from strategies, review of materials, test-taking tips, practice exercises, and exams.Instructor … Continue reading GED® Math Test Preparation

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GED Test Preparation

Language: EnglishShort Description: This course will prepare you take the GED (General Education Development) test. The GED test is broken into five-test sections. The sections included in this course are Language Arts, Writing, Language Arts, Reading, Social Studies, Science, and Math. This online course provides many resources from test-taking tips and strategies, exercises, assignments, and … Continue reading GED Test Preparation

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Guns 101: A Beginner’s Guide to Buying and Owning Firearms

Language: EnglishShort Description: Are you interested in firearms, but do not know where to start? Our Guns 101: A Beginner’s Guide to Buying and Owning Firearms course will explore the major types of firearms-how to handle them and their purposes. Taking our course will provide enough information to enable students to make a decision on … Continue reading Guns 101: A Beginner’s Guide to Buying and Owning Firearms

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Women’s Power at Work

Language: EnglishShort Description: The world of work is different for women and men. They not only see things around them differently, but women also notice and evaluate completely different things. The female vision describes what is unique about how women perceive their world at work and offers strong research support for how this uniqueness can … Continue reading Women’s Power at Work

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Teacher’s Aide Professional Program (CCTP)

Language: EnglishShort Description: Teacher’s Aide Professionals are educational professionals who work alongside full-time teachers to reinforce their instruction and provide administrative assistance. Teacher’s Aides perform many different tasks such as one on one attention with struggling students, monitoring the classroom anytime the full-time teacher is out, grading assignment, and integrating different technology into the classroom. … Continue reading Teacher’s Aide Professional Program (CCTP)

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Teacher’s Aide

Language: EnglishShort Description: Let us help you work toward a career as a teacher’s aide. If you love children and want to see them succeed educationally, then becoming a teacher’s aide is for you! This distance learning teacher’s aide course can help you take the first step toward a rewarding, new career as a teacher’s … Continue reading Teacher’s Aide

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Teacher’s Aide Associate Program

Language: EnglishShort Description: A teacher's aide is an indispensable individual who performs a number of teacher's aide jobs such as providing instructional and clerical support to classroom teachers, meeting with parents, supervising children, and/or helping teachers set up for special projects. Our online Teacher’s Aide Associate Program will help you to become that indispensable individual … Continue reading Teacher’s Aide Associate Program

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Teacher’s Aide Specialist Program

Language: EnglishShort Description: A teacher's aide is an indispensable individual who performs a number of jobs such as providing instructional and clerical support to classroom teachers, meeting with parents, supervising children, and/or helping teachers set up for special projects. Our online Teacher’s Aide Specialist Program will help you to become that indispensable individual while focusing … Continue reading Teacher’s Aide Specialist Program

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Six Sigma Black Belt with Exam

Language: EnglishShort Description: Our Six Sigma Black Belt course offers a step-by-step guide for integrating Six Sigma quality management principles to achieve significant gains in productivity and sales in today's business climate. Problem-solving examples provide the opportunity to practice Six Sigma organization, evaluate customer requirements, improve products and processes and perform the responsibilities and actions … Continue reading Six Sigma Black Belt with Exam

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Lean Basics

Language: EnglishShort Description: Lean Basics describes the core concepts and central principles practitioners will need to successfully understand and apply Lean strategies to organizational operations. This self-paced course provides instructional material that explains the underlying philosophy and theory of effective Lean implementation.Instructor Description: This course has a "Mentor Expert" helpdesk feature. Learners have the ability … Continue reading Lean Basics

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Supply Chain Management Basics

Language: EnglishShort Description: Supply Chain Management Basics introduces the core concepts and components of supply chain management, including supplier evaluation, logistics, inventory management, and other supply chain practices. As the supply chain grows in complexity, and companies increasingly source products and services from a more diverse and global set of suppliers, the job of managing … Continue reading Supply Chain Management Basics

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Business Administration and Management Aspects for Personal Trainers

Language: EnglishShort Description: This course gives personal trainers a solid background in developing or starting a personal training business and prepares them for financial management, marketing strategies, and business plan development. Techniques for effective management include standards and guidelines, facility/studio personnel management, and operational issues from a small personal training (PT) studio to managing a … Continue reading Business Administration and Management Aspects for Personal Trainers

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Business Management and Administration for the Mature Market

Language: EnglishShort Description: A contemporary view of aging in this country will be explored to better understand the current and rising aging cohorts. Through a study of age-friendly facility design, equipment selection, fitness management, marketing, administration, financial procedures and protocols, and various aspects of operations students will appreciate how to attract, serve and retain the … Continue reading Business Management and Administration for the Mature Market

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Financial Principles and Business Concepts

Language: EnglishShort Description: This course provides an introduction to financial and managerial accounting concepts, revenue and budgetary procedures, and the financial status necessary to be a successful business entity in the fitness industry. Topics include fee structures, financial impact analysis, price setting strategies, financial forecasting, and the relationship between financial analysis and strategic business planning. … Continue reading Financial Principles and Business Concepts

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Fitness Management and Business Administration

Language: EnglishShort Description: This course provides an examination of the organization and administration of for profit and not-for-profit health/fitness facilities, with emphasis on business management principles and operational concepts, including organizational structure, facility management, industry standards and guidelines, personnel management, and management practices. The course helps the fitness manager develop leadership skills, managerial or administrative … Continue reading Fitness Management and Business Administration

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Marketing, Sales and Customer Service Management (CSM)

Language: EnglishShort Description: This course offers a comprehensive exploration of how successful marketing and branding guides a company’s business strategy and influences, discovers, and creates a demand for fitness services and products. Examination of the elements of the marketing mix as they pertain to the fitness enterprise include sales and service management strategies, customer relationship … Continue reading Marketing, Sales and Customer Service Management (CSM)

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Medically-Based Fitness Management and Administration

Language: EnglishShort Description: This course provides the health/medical and fitness professionals a solid background in understanding key terminology in medicine, health promotion, and fitness. Topics include understanding the roles of medical and fitness professionals, developing a medically-based fitness model, key terms in healthcare administration, interacting with medical professionals, and privacy issues and authorization forms for … Continue reading Medically-Based Fitness Management and Administration

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4CShare Global Project Management Simulation

Language: EnglishShort Description: In this simulation you have been named the project leader for an exciting new project. This new project entails the development of a knowledge sharing database for your company, Four Corners Biopharma, Inc. The project will involve establishing processes for storing and sharing knowledge in your multinational corporation and developing the 4CShare … Continue reading 4CShare Global Project Management Simulation

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Discover a Career as a Teaching Assistant

Language: EnglishShort Description: Our Discover a Career as a Teaching Assistant courses provides a comprehensive overview of this rewarding career in the education field. Our course covers the various ways paraprofessionals support the overall development of the child and it also introduces effective instructional strategies and behavior management techniques. Understanding ways paraprofessionals support the classroom, … Continue reading Discover a Career as a Teaching Assistant

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Introduction to Online Learning

Language: EnglishShort Description: This course introduces the major models, tools, and techniques for creating and delivering online learning. It reviews the fundamentals of general learning theory and how it can be applied in practice to online design and instruction.The National Institute of Online Learning (NIOL), founded in 2012, seeks to improve the quality and effectiveness … Continue reading Introduction to Online Learning

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Narrative Learning

Language: EnglishShort Description: This course introduces the major techniques and strategies for integrating narrative learning into an educational curriculum. It presents different types of narrative learning and identifies the best means to utilize each. Finally, it explores the efficacy of narrative learning and how it can be applied to online design and instruction.Instructor Description: This … Continue reading Narrative Learning

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Online Learning Accessibility

Language: EnglishShort Description: This course covers the basics of online learning accessibility and reviews best practices for accessibility.The National Institute of Online Learning (NIOL), founded in 2012, seeks to improve the quality and effectiveness of online learning, especially for adult learners, by promoting best practices and innovation in the field.Instructor Description: This course has an … Continue reading Online Learning Accessibility

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Support Center Analyst

Language: EnglishShort Description: This on-demand Support Center Analyst Certification Training course provides frontline agents the communication and technical skills and knowledge they need to deliver effective and efficient, high-quality customer service. Included real-world simulations and assessments ensure that once you complete this course, you will provide better service to your customers.In addition, participants who complete … Continue reading Support Center Analyst

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Teaching Online

Language: EnglishShort Description: This course offers a brief survey of the major models, tools, and techniques in teaching online. In this course we will discuss the benefits of online learning for both students and teachers, how teaching online differs from face-to-face classroom teaching, and outline the role of an online teacher. This course will explore … Continue reading Teaching Online

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The Technology of Online Learning

Language: EnglishShort Description: This course offers a brief survey of the technology employed in online learning. It reviews the key software and hardware options available, and it covers best practices in using technology.The National Institute of Online Learning (NIOL), founded in 2012, seeks to improve the quality and effectiveness of online learning, especially for adult … Continue reading The Technology of Online Learning

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Business Development and Entrepreneurship in Fitness

Language: EnglishShort Description: This course examines the planning process for starting a new venture, as well as the most common approaches to develop a strategic business plan for specific types of health and fitness-related facilities. The course presents the skill-sets and competencies that the fitness manager needs in order to be a successful entrepreneur, owner, … Continue reading Business Development and Entrepreneurship in Fitness

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Six Sigma Black Belt Certification Exam

Language: EnglishShort Description: To secure the Six Sigma Black Belt Certification, practitioners must demonstrate mastery of Six Sigma by completing a timed online assessment and providing details of a Six Sigma project they are involved in. (Note: Learners must submit an application to the MindEdge Six Sigma Quality Council to be considered for the Black … Continue reading Six Sigma Black Belt Certification Exam

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Handling Workplace Conflict

Language: EnglishShort Description: This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations. It includes video commentary from an expert in the field and presents some fictitious real-world scenarios that allow learners to practice applying the skills and … Continue reading Handling Workplace Conflict

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Introduction to Certified Associate in Project Management

Language: EnglishShort Description: Certified Associate in Project Management (CAPM) is a valuable entry-level certification for project practitioners. Designed for those with little or no project experience, the CAPM demonstrates your understanding of the fundamental knowledge, terminology and processes of effective project management.Instructor Description: Though this course is self-paced, it is supported by a client adviser. … Continue reading Introduction to Certified Associate in Project Management

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Introduction to Risk Management Profession

Language: EnglishShort Description: This course is in preparation for the PMI Risk Management Professional (PMI-RMP) exam. PMI's Risk Management Professional (PMI-RMP) credential is a solution to project management's increasing growth, complexity and diversity. Globally recognized and demanded, the PMI-RMP fills the need for a specialist role in project risk management. This certification recognizes the professionals … Continue reading Introduction to Risk Management Profession

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Microsoft Access 2010

Language: EnglishShort Description: This course covers basic, intermediate, and advanced features of Microsoft Access 2010 software . Access 2010 is a database application, design, and deployment tool that users use to keep track of important information. Users of this software can keep data on their computer, or they can publish it to the Web, so … Continue reading Microsoft Access 2010

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Microsoft Access 2013

Language: EnglishShort Description: This course covers basic, intermediate, and advanced features of Microsoft Access 2013 software. Access 2013 is a database application, design, and deployment tool that users use to keep track of important information. Users of this software can keep data on their computer, or they can publish it to the Web, so that … Continue reading Microsoft Access 2013

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Six Sigma Black Belt Prep Course

Language: EnglishShort Description: This self-paced, eight-module course guides students through elemental Six Sigma material before diving into each of the five DMAIC stages in detail. Specific instruction about the role of the Black Belt in each stage, as well as help in transitioning between each of the stages, is explained by practicing professionals and training … Continue reading Six Sigma Black Belt Prep Course

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Entrepreneurship and Leadership for the 21st Century

Language: EnglishShort Description: What does it take to build and grow a business from scratch? What personal characteristics are shared by successful entrepreneurs? What types of resources are available to budding entrepreneurs, and where can you find them? What is leadership and why is it important? How does a leader encourage change without triggering fearful … Continue reading Entrepreneurship and Leadership for the 21st Century

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Certificate in Nonprofit Management with Simulation

Language: EnglishShort Description: Included in this program are eleven self paced modules and one simulation. Each of these modules offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that will engage you and help you practice effective decision making in a nonprofit setting. Once each of the modules have been completed, … Continue reading Certificate in Nonprofit Management with Simulation

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Certified Paralegal

Language: EnglishShort Description: Paralegals help lawyers prepare for hearings, trials, and corporate meetings. However, their specific duties may vary depending on the size of the firm or organization. Our Paralegal program will engage student’s in the study of the law and what it means to a Paralegal. This program discusses how various aspects of the … Continue reading Certified Paralegal

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Marketing and Business Manager Professional Program

Language: EnglishShort Description: The principles and practices of management are fundamental to any organization. Good management is important in starting a business, growing a business, and maintaining a business once it has achieved some measure of success. This program introduces you to the four essential functions of successfully managing a company, employees, and assets: planning, … Continue reading Marketing and Business Manager Professional Program

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Supply Chain Management Professional

Language: EnglishShort Description: Our Supply Chain Manager program introduces the core concepts and components of supply chain management, including supplier evaluation, logistics, inventory management, and other supply chain practices. As the supply chain grows in complexity, and companies increasingly source products and services from a more diverse and global set of suppliers, the job of … Continue reading Supply Chain Management Professional

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Teaching Assistant

Language: EnglishShort Description: A teaching assistant provides support to the lead classroom teacher, allowing the teacher to spend more time focusing on classroom instruction. Teaching Assistants perform many different tasks such as one on one attention with struggling students, monitoring the classroom anytime the full-time teacher is out, grading assignment, and integrating different technology into … Continue reading Teaching Assistant

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Introduction to Project Management: PMP 1-13

Language: EnglishShort Description: This course is made up of 13 individual modules that cover the major content areas of the Guide to the Project Management Body of Knowledge (PMBOK Guide). In this course, you will consider some of the organizational issues surrounding project management. You will review how different organizations handle the responsibilities of project … Continue reading Introduction to Project Management: PMP 1-13

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Certified Administrative Assistant with Office 2013

Language: EnglishShort Description: As an Administrative Assistant, you only have to do one thing: everything! This program offers an almost endless supply of savvy advice, great tips, proven tools, and powerful strategies for dealing with both everyday job responsibilities and requirements. So whether you’re brushing up your skills, keeping up with new developments in business, … Continue reading Certified Administrative Assistant with Office 2013

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Certified Associate Professional in Human Resources

Language: EnglishShort Description: Learn about the exciting world of today's Human Resources Management throughout this online course. This HR management course weaves together solid human resource principles and real word scenarios companies and managers face, such as recruiting, training, developing, managing, compensation, benefits, safety, and work motivation. This course highlights important challenges facing managers and … Continue reading Certified Associate Professional in Human Resources

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Certified Event Planning Specialist

Language: EnglishShort Description: Certified Event Planning Specialists are responsible for coordinating every last detail of an event; regardless of the size of the event. He or she arranges everything for an event to include; venue, menu selection, entertainment, decorations and everything in between. As more companies learn the value of professionally organized events, there is … Continue reading Certified Event Planning Specialist

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Search Engine Marketing Manager

Language: EnglishShort Description: This Search Engine Marketing Manager program is designed to address the skyrocketing need for qualified search engine marketing professionals in this challenging and rewarding field. Search engine marketing has become a primary marketing tool to connect with the millions of people who use search engines like Google, Yahoo! and Bing to locate … Continue reading Search Engine Marketing Manager

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Certified Legal Secretary

Language: EnglishShort Description: Certified Legal Secretaries perform clerical duties at law firms and other legal offices. Unlike general office secretaries, legal secretaries require extensive knowledge of legal proceedings and documentation. They may do factual or legal research at all levels of a case and will often organize meetings, appointments and dates for attorneys. Some of … Continue reading Certified Legal Secretary

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Certified Child Care Worker

Language: EnglishShort Description: This Certified Child Care Worker program provides practical advice to prepare you for your role as an educator of children ages 0-5. Learn the principles of providing ultimate learning environments, developing engaging curricula for various developmental stages, meeting children’s social-emotional needs and interests, and communicating and interacting with parents and staff professionally. … Continue reading Certified Child Care Worker

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Certified Associate in Project Management with Simulation

Language: EnglishShort Description: If you’d like to manage larger projects and gain more responsibility or add project management skills into your current role, then the Certified Associate in Project Management program is right for you. Learn to master the most proven methods in project management as well as exciting new techniques emerging from current industry … Continue reading Certified Associate in Project Management with Simulation

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Certified Child Day Care Manager

Language: EnglishShort Description: Do you love working with children? Have you ever thought about starting your own home day care business? Our Certified Child Day Care Manager program can provide you with the information to take the first step toward gaining a rewarding career in education! Through this program, you can learn the key concepts … Continue reading Certified Child Day Care Manager

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Certified Administrative Assistant & Professional Bookkeeper

Language: EnglishShort Description: The bigger the company, the more they need well-trained Administrative Assistants. Those assistants with Bookkeeping skills and practice with QuickBooks are at the top of that demand. This perfect triad of skills is in demand all over the US providing an even greater pool of opportunities. The median income in 2016 for … Continue reading Certified Administrative Assistant & Professional Bookkeeper

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Personality Types Among Us

Does your co-worker seem to be speaking a language you don't understand? Is your boss impossible to get along with? Are you having a hard time motivating one of your employees? The key could be that their personality and yours don't mesh. This course will explore personality theories and allow you to discover your own … Continue reading Personality Types Among Us

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Accounting and Bookkeeping Studies

Language: EnglishShort Description: This course introduces the student to basic accounting terminology and the fundamental principles of accounting and the accounting cycle. Students will develop the practical skills necessary to record transactions in chronological order by using journals, and categorize them by account using ledgers. In addition, students will learn how to interpret financial statements, … Continue reading Accounting and Bookkeeping Studies

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Administrative Assistant & Professional Bookkeeping with QuickBooks

Language: EnglishShort Description: The bigger the company, the more they need well-trained Administrative Assistants. Those assistants with Bookkeeping skills and practice with QuickBooks are at the top of that demand. This perfect triad of skills is in demand all over the US providing an even greater pool of opportunities. The median income in 2016 for … Continue reading Administrative Assistant & Professional Bookkeeping with QuickBooks

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Advanced Paralegal Studies

Language: EnglishShort Description: Paralegals play a vital role in our legal system working at the front of legal assistance for both employers and the public. Paralegals must be highly organized, handle pressure well, and have great time management skills. Being a paralegal requires a variety of skills from effective communication to discretion. In this advanced … Continue reading Advanced Paralegal Studies

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Child Day Care Management Specialist

Language: EnglishShort Description: Do you love being around children? Have you ever thought about becoming a child care worker or wondered if you could start a home day care business? Child day care management distance learning course can provide you with the information to take the first step toward earning an attractive child care worker … Continue reading Child Day Care Management Specialist

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Child Care Worker

Language: EnglishShort Description: Love working with children and want to learn techniques for supporting their development? This Child Development Associate course provides practical advice to prepare you for your role as an educator of children ages 0-5. Learn the principles of providing ultimate learning environments, developing engaging curricula for various developmental stages, meeting children’s social-emotional … Continue reading Child Care Worker

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Communication and Writing Skills

Language: EnglishShort Description: This writing course is designed to help students become more effective and persuasive communicators and gives great emphasis to the written and verbal skills they need to succeed in business. The course focuses on a variety of topics including writing, grammar, and practical applications for those such as how to write interesting, … Continue reading Communication and Writing Skills

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eBusiness

Language: EnglishShort Description: This e-business training program provides complete training in the marketing, technology, legal issues, operations, and e-commerace. In this program students will focus on management and leadership essentials in the e-business environment, learn the essentials of marketing, engaging with customers and promoting business on the Web, how to maximize your infrastructure to support … Continue reading eBusiness

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Event Planning Entrepreneur

Language: EnglishShort Description: Event planners need professional caliber information that explains everything from how to decorate, to the use of technology, and everything in between. In this course you will learn that information and much more. It is through planned events that we remember our shared history, our friends, family, and community. We include information … Continue reading Event Planning Entrepreneur

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Executive Strategy & Management

Language: EnglishShort Description: Executive Strategy & Management is designed to help executives and senior managers develop a well formed organizational strategy and other essential documents and plans for success. At the end of the course, learners will be able to develop a real-world strategy document for their organization and posses the elements necessary to put … Continue reading Executive Strategy & Management

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Foundations for Start-up and Business Owner Management

Language: EnglishShort Description: Thinking about starting, owning, and operating a business? The Foundations for Start-Up and Business Owner Management certificate training program is perfect for anybody who has an interest in entrepreneurship or is considering starting, owning and operating their own business. Students learn the basics of starting, owning, and operating a small business. They … Continue reading Foundations for Start-up and Business Owner Management

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General Office Skills

Language: EnglishShort Description: Our office skills training course is designed for individuals who currently work in an office environment and those seeking to learn basic business skills to advance their careers and as a means of increasing their earning potential. Students learn the basics of the budgeting process and how to interpret basic financial statements. … Continue reading General Office Skills

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General Studies in Human Resources

Language: EnglishShort Description: Human resources is one of the top growing professions as well as a top salary field. This field has a variety of job fields and always has room for growth allowing professionals to continue to advance in their career. Our human resources general studies program is designed for individuals who are currently … Continue reading General Studies in Human Resources

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Introduction to Grant Research and Writing

Language: EnglishShort Description: Students and working professionals alike will benefit from our online grant writing course. Over the course of this program, students learn the essential skills needed to research and write effective grant applications for public, private and government grants.Over the course of this program, experienced grant writers with real world experience lead students … Continue reading Introduction to Grant Research and Writing

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LEED Green Associate Exam Prep

Language: EnglishShort Description: This Leadership in Energy and Environmental Design (LEED) Green Associate exam prep course provides a solid background in green building principles and practices in preparation for the LEED Green Associate credentialing exam. Information on exam policies and procedures, tips for effective studying, and an overview of the LEED credentialing process is also … Continue reading LEED Green Associate Exam Prep

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Legal and Business Issues for Exit and Acquisition Strategies

Language: EnglishShort Description: This complete training program covers everything from the basics of buying and selling a business, confidentiality agreements, mergers and acquisitions, negotiations, and other significant issues. This program is broken down into eight modules that provide skills in negotiation, contracts, letters of intent & confidentiality agreements, private mergers & acquisitions, buying and selling … Continue reading Legal and Business Issues for Exit and Acquisition Strategies

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Legal Secretary (Assistant)

Language: EnglishShort Description: Looking for a challenge? Do you like research and staying organized? Do you enjoy the excitement of a busy office? If so, then you should consider becoming a legal assistant or legal secretary. Legal assistants/secretaries perform clerical duties at law firms and other legal offices. Unlike regular assistants/secretaries, legal assistants require extensive … Continue reading Legal Secretary (Assistant)

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Management for High-Technology Professionals

Language: EnglishShort Description: Our IT management program is ideal for professionals who have recently assumed management responsibilities, as well as individuals who manage other IT professionals. Over the course of program students will learn about the unique challenges facing the management of IT professionals. In this program we will provide students with a basic examination … Continue reading Management for High-Technology Professionals

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Pay Per Click Marketing

Language: EnglishShort Description: Pay per click (PPC) marketing is a highly specialized area of search engine marketing that allows businesses to promote their Web sites by paying for exposure in the paid ads results of major search engines, including Google, Yahoo! and Bing. Pay per click ads are delivered in response to keyword searches and … Continue reading Pay Per Click Marketing

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Professional Bookkeeping with QuickBooks

Language: EnglishShort Description: This Professional Bookkeeping course will show you the essentials of record keeping for a small business and will show why it's necessary to track information. The course will give you a greater understanding of the purpose and process of record keeping. Professional Bookkeeping teaches you how to sort through the masses of … Continue reading Professional Bookkeeping with QuickBooks

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Project Management

Language: EnglishShort Description: Our online project management course is ideal for anyone seeking to enhance their skills and increase their knowledge of fundamental project management principles and practices.The profession of Project management is a dynamic and growing field that has application in any number of industries. The Project Management Institute, which is the certifying organization … Continue reading Project Management

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Project Management for CAPM

Language: EnglishShort Description: Learn to master the most proven methods in project management as well as exciting new techniques emerging from current industry and today's most recent research. This course introduces manual techniques perfected during the past 50 years and progressive automated techniques, all consistent with the latest PMBOK Guide. Up to date content covers … Continue reading Project Management for CAPM

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Purchasing Management

Language: EnglishShort Description: The Purchasing Management online program is for anyone working in or interested in working in purchasing, supply chain management, or procurement. The Certificate in Purchasing Management will introduce you to the essentials of the supply chain process, management, purchasing, and contracting issues. This program is made up of five modules covering all … Continue reading Purchasing Management

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Search Engine Marketing

Language: EnglishShort Description: This Search Engine Marketing program is designed to address the skyrocketing need for qualified search engine marketing professionals in this challenging and rewarding field. Search engine marketing has become a primary marketing tool to connect with the millions of people who use search engines like Google, Yahoo! and Bing to locate products … Continue reading Search Engine Marketing

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Search Engine Optimization

Language: EnglishShort Description: Would you like your site to appear higher in the search results for your target keywords? Want to optimize your own site rather than pay a professional SEO firm?Our search engine optimization training course will give you the knowledge necessary to set up, monitor and maintain a successful search engine optimization campaign … Continue reading Search Engine Optimization

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Six Sigma Green Belt Prep Course and Exam

Language: EnglishShort Description: This self-paced course prepares learners for the successful completion of the Six Sigma Green Belt Certification Exam by explaining the concepts, strategies, tools, and techniques they will need to complete process improvement projects and activities. The course is divided into 10 modules that explain key foundational Six Sigma information, guide students through … Continue reading Six Sigma Green Belt Prep Course and Exam

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Social Media Marketing

Language: EnglishShort Description: Social media has created an opportunity for businesses everywhere to promote and grow with just a simple push of a button. Whether you consider yourself a social media novice or a seasoned veteran, this class will give you a solid foundation and understanding of what social media is and how you can … Continue reading Social Media Marketing

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Technical Writing

Language: EnglishShort Description: Technical Writing is a career that offers a variety of writing possibilities. Our Technical Writing course focuses on a reader-centered approach and helps students understand the nature of writing in the workplace. It leads students through the process of creating highly effective letters, proposals, emails, memos, documentation, and reports. Students will learn … Continue reading Technical Writing

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Accounting and Finance for Entrepreneurs

Language: EnglishShort Description: This course provides an introduction to key topics in accounting and finance for those involved in new ventures. It reviews financial accounting basics, including GAAP Principles and financial statements, and also covers key issues in finance, broadly defined as any financial or monetary activity that involves a company.Instructor Description: This course has … Continue reading Accounting and Finance for Entrepreneurs

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Ace Your Job Search!

Language: EnglishShort Description: This course focuses on career planning, enhancing resume writing, and improving interviewing skills for those seeking employment.Part One of the course, "Tailoring Resumes and Cover Letters for a Perfect Fit," will help learners craft a resume that is targeted, elegant, and effective. Part Two, "Interviewing Skills: Make the Right Impression," focuses on … Continue reading Ace Your Job Search!

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An Overview of Marketing

Language: EnglishShort Description: This course provides an introduction to marketing and marketing planning, and addressing the definition of marketing, the marketing mix (the Four Ps), the strategic importance of marketing, and customer values and satisfaction.Instructor Description: This course has a "Mentor Expert" helpdesk feature. Learners have the ability to submit questions directly to an expert … Continue reading An Overview of Marketing

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An Overview of Sustainable Management

Language: EnglishShort Description: Sustainable management is managing a firm so that it generates profits for its owners, protects the environment, and improves the lives of the people with whom it interacts. The business case for sustainable management is that it can help a company's long-run profitability and success.Instructor Description: This course has a "Mentor Expert" … Continue reading An Overview of Sustainable Management

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Budgeting in a Nonprofit Organization

Language: EnglishShort Description: This course covers budgets and how they are used in nonprofit organizational settings. You will gain an understanding of the uses and functions of budgets and the relationship between strategic budgeting and tactical budgeting. You will also learn about the organization-wide budget and different budget systems. The course will continue on to … Continue reading Budgeting in a Nonprofit Organization

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Business Ethics in the 21st Century

Language: EnglishShort Description: This course deals with business ethics, the consideration of questions of moral right versus wrong in the context of business practice. Individual business leaders are increasingly being held responsible and accountable for their ethical behavior. Organizations have learned that the costs of unethical actions can be high, both legally, and from the … Continue reading Business Ethics in the 21st Century

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Business Law for Entrepreneurs

Language: EnglishShort Description: This course covers the basics of business law for an entrepreneur. It reviews legal structures for a new venture, intellectual property, employment law, contracts, government regulation, and personal and real property.Instructor Description: This course has a "Mentor Expert" helpdesk feature. Learners have the ability to submit questions directly to an expert in … Continue reading Business Law for Entrepreneurs

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Capital Campaigns

Language: EnglishShort Description: This course covers the key terminology and practices surrounding running a successful capital campaign within a nonprofit organization. You will learn about the phases of conducting a capital campaign—evaluation, feasibility study, organization, solicitation, and post-campaign activities—as well as how to avoid common pitfalls in capital campaigns. Expert video commentary, a case study, … Continue reading Capital Campaigns

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Certificate in Business Communications

Language: EnglishShort Description: Because corporate higher-ups and stakeholders can't support your ideas—or recognize you for them—without first understanding what they are, communicating clearly and concisely in written and oral formats is critical to your professional success.From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, … Continue reading Certificate in Business Communications

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Certificate in Entrepreneurship

Language: EnglishShort Description: This online certificate program introduces key issues in entrepreneurship for those looking to start a business on their own. What does it take to build and grow a business from scratch? What personal characteristics are shared by successful entrepreneurs? What types of resources are available to budding entrepreneurs, and where can you … Continue reading Certificate in Entrepreneurship

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Certificate in Finance Essentials

Language: EnglishShort Description: This online certificate program introduces non-financial managers to the essentials of finance. The course will help you become conversant in critical financial terminology, and you'll learn how to calculate key financial management indicators.You will learn how to assess your organization's financial health by reviewing balance sheets, income statements, and statements of cash … Continue reading Certificate in Finance Essentials

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Certificate in Global Business

Language: EnglishShort Description: The North American Small Business International Trade Educators (NASBITE) Certified Global Business Professional program certifies that a candidate is competent in four primary areas or domains: Global Business Management, Global Marketing, Supply Chain Management, and Trade Finance.Within each of these four areas, five "threads" or topics are covered: Documentation; Legal and Regulatory … Continue reading Certificate in Global Business

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Certificate in Human Resource Management

Language: EnglishShort Description: An effective human resource management strategy is a valuable asset to any company, but those running small businesses often cannot justify designating a full-time HR professional to manage employee relations, compensation, policy-making, performance management, and employee appraisals.This suite of courses will teach you the basics of managing the benefits and policies that … Continue reading Certificate in Human Resource Management

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Certificate in Innovation & Critical Thinking

Language: EnglishShort Description: Because organizations must innovate to stay alive in today's highly competitive marketplace, organizations need employees who can channel their creativity and innovation toward organizational challenges and goals.This suite of courses will first help you become re-acquainted with your own stores of creativity and innovation. Next, you are given a set of tools … Continue reading Certificate in Innovation & Critical Thinking

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Certificate in Leadership

Language: EnglishShort Description: What is leadership and why is it important? How does a leader encourage change without triggering fearful resistance? What are the key elements to leading an effective team? What is the role of charisma in leadership? How can a leader achieve work-life balance? This suite of courses addresses all of these questions … Continue reading Certificate in Leadership

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Certificate in Nonprofit Management

Language: EnglishShort Description: This online certificate program introduces learners to key current management issues for nonprofit organizations. Fundraising, board and volunteer development, budgeting, reading financial statements, leadership, marketing, and setting strategic direction are all addressed, and video commentary on these crucial topics will give you insight into how nonprofit professionals apply key concepts in their … Continue reading Certificate in Nonprofit Management

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Certificate in Sustainable Management

Language: EnglishShort Description: Sustainability refers to the use of ecosystems and their resources in a manner that satisfies current needs without compromising the needs or options of future generations.A sustainable business is one that generates profits for its owners, protects the environment, and improves the lives of the people with whom it interacts.Instructor Description: This … Continue reading Certificate in Sustainable Management

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Compensation

Language: EnglishShort Description: In this course, you will consider the many issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured.This course offers 3.5 HRCI re-certification credits for individuals holding a … Continue reading Compensation

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Corporate Social Responsibility

Language: EnglishShort Description: Corporate social responsibility (CSR) is the concept of organizations taking responsibility for their impact on society and the environment. Businesses which embrace CSR promote the public interest through what they do (for example, encouraging community growth and development) and what they refrain from doing (for example, eliminating or avoiding practices that harm … Continue reading Corporate Social Responsibility

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Creativity in Teams and Organizations

Language: EnglishShort Description: This course looks at spurring creativity and innovation in teams and organizations. Drawing on the latest academic thinking, it outlines the key factors for creative teams.Further, the course focuses on tools and techniques designed to yield more productive thinking in collective settings. Participants learn about a number of targeted tools (including brainstorming, … Continue reading Creativity in Teams and Organizations

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Effective Business Writing

Language: EnglishShort Description: The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to … Continue reading Effective Business Writing

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Effective Negotiations

Language: EnglishShort Description: Experienced negotiators make a conscious decision about what type of strategy to use in a discussion based on factors such as the importance of the relationship and the importance of what is at stake. Key concepts such as the "best alternative to no agreement", reservation price, and the "zone of possible agreement" … Continue reading Effective Negotiations

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Effective Presentations

Language: EnglishShort Description: The ability to communicate clearly and effectively is increasingly important in organizational settings. This course helps learners organize, structure, and create effective presentations. Since many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint.Instructor Description: This course … Continue reading Effective Presentations

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Emotional Intelligence for Project Managers

Language: EnglishShort Description: Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts.This one-module course reviews the underlying concepts of emotional intelligence and … Continue reading Emotional Intelligence for Project Managers

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Employee Selection

Language: EnglishShort Description: In this course, you will learn about the process of selecting the best candidate from a large, diverse pool of high-quality applicants. Based on D. Quinn Mills' book, Principles of Human Resource Management, the course discusses how to conduct an effective job interview, asking questions that elicit relevant information, and avoiding questions … Continue reading Employee Selection

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Equal Employment Opportunity

Language: EnglishShort Description: In this course, you will learn about many of the major employment laws, Equal Opportunity issues, and the anti-discriminatory regulations employers must be aware of in hiring, promoting, and firing employees.This course offers 2.5 HRCI re-certification credits for individuals holding a HR Certification Institute certification.Instructor Description: This course has a "Mentor Expert" … Continue reading Equal Employment Opportunity

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Ethics for Project Managers

Language: EnglishShort Description: Business ethics represent the standards for right and wrong that govern how businesspeople act. The term also refers to the study of moral principles in the workplace. This one-module course reviews the major ethical issues facing project managers. It looks at the specific challenges project leaders may confront as they deal with … Continue reading Ethics for Project Managers

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Financial Planning and Control

Language: EnglishShort Description: This course considers practical finance and accounting tools for decision-making within organizations. You will learn about cost benefit analysis, return on investment (ROI), fixed and variable costs, break even and CVP (cost-volume-profit) analysis, tracking and performance measures, and the Balanced Scorecard and its varied uses.Instructor Description: This course has a "Mentor Expert" … Continue reading Financial Planning and Control

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Fundraising in a Nonprofit Organization

Language: EnglishShort Description: Fundraising is one of the central activities of a nonprofit organization. To help finance operating budgets, nonprofits must raise money every year. In addition, special projects and improvements to facilities may be needed. In these situations, fundraisers will often launch large capital campaigns or apply for foundation grants.This course offers an introduction … Continue reading Fundraising in a Nonprofit Organization

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Global Business Management

Language: EnglishShort Description: This completely online and self-paced Global Business Management course reviews knowledge for the NASBITE Certified Global Business Professional exam. It provides a comprehensive preparation including an in-depth review of knowledge areas, exam taking tips, module quizzes, and a full-length 200-question Practice Exam covering the CGBP areas of knowledge.Instructor Description: This course has … Continue reading Global Business Management

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Global Marketing

Language: EnglishShort Description: This completely online and self-paced Global Marketing course reviews knowledge for the NASBITE Certified Global Business Professional exam. It provides a comprehensive preparation including an in-depth review of knowledge areas, exam taking tips, module quizzes, and a full-length 200-question Practice Exam covering the CGBP areas of knowledge.Instructor Description: This course has a … Continue reading Global Marketing

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Global Supply Chain Management

Language: EnglishShort Description: This completely online and self-paced course reviews knowledge for the NASBITE Certified Global Business Professional exam. It provides a comprehensive preparation including an in-depth review of knowledge areas, exam taking tips, module quizzes, and a full-length 200-question Practice Exam covering the CGBP areas of knowledge.Instructor Description: This course has a "Mentor Expert" … Continue reading Global Supply Chain Management

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Global Trade Finance

Language: EnglishShort Description: This completely online and self-paced Global Trade Finance course reviews knowledge for the NASBITE Certified Global Business Professional exam. It provides a comprehensive preparation including an in-depth review of knowledge areas, exam taking tips, module quizzes, and a full-length 200-question Practice Exam covering the CGBP areas of knowledge.Instructor Description: This course has … Continue reading Global Trade Finance

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Handling Difficult Employee Behavior

Language: EnglishShort Description: This course is designed to prepare managers to deal with troublesome and difficult behavior by employees. By effectively addressing, coaching, and counseling employees, you can improve their behavior and improve morale, staff retention, productivity, and teamwork. This course uses videos to illustrate each behavior type so that you can more easily apply … Continue reading Handling Difficult Employee Behavior

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How to Coach

Language: EnglishShort Description: Managers who lead and manage through coaching—providing encouragement, feedback, and support—are more successful in "working through others." This brief course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching … Continue reading How to Coach

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How to Read a Financial Statement

Language: EnglishShort Description: This course covers financial reports and their meaning. You will learn the fundamentals and importance of the income statement, balance sheet, and statement of cash flows, and how they can be used to manage a business. You will also be exposed to financial (ratio) analysis.Instructor Description: This course has a "Mentor Expert" … Continue reading How to Read a Financial Statement

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How to Read a Nonprofit Financial Statement

Language: EnglishShort Description: This course will develop your ability to appropriately interpret the major financial accounting statements that are used by nonprofit organizations. Ideally, you will gain an understanding of the types of financial statements that are used by nonprofit organizations, and how they differ from for-profit financial reporting. Also, you should gain an appreciation … Continue reading How to Read a Nonprofit Financial Statement

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Innovation in Teams and Organizations

Language: EnglishShort Description: This course looks at innovation in corporations and the public sector. It reviews the latest academic thinking on innovation, including Clay Christensen's seminal thinking on disruptive technology and the proper response.Further, it explores some of the internal responses to the need for creativity, including idea champions, idea incubators, new venture teams and … Continue reading Innovation in Teams and Organizations

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Introduction for Entrepreneurship

Language: EnglishShort Description: This course explores the different aspects of entrepreneurship and how entrepreneurs create and establish successful new ventures. It reviews issues and activities involved in starting a new business, including the decisions that must be made before an enterprise can be launched and establishedInstructor Description: This course has a "Mentor Expert" helpdesk feature. … Continue reading Introduction for Entrepreneurship

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Introduction to Business Statistics

Language: EnglishShort Description: This course will introduce you to the importance of statistics in the business world. Statistics is the science of collecting, organizing, and analyzing data in order to make more effective decisions. Understanding statistical techniques can help any manager responsible for marketing, management, accounting, sales, or other business functions.Instructor Description: This course has … Continue reading Introduction to Business Statistics

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Introduction to Critical Thinking

Language: EnglishShort Description: This course is an introduction to the importance of critical thinking in the business world. Critical thinking is an intellectual model for reasoning through issues to reach well-founded conclusions about them. Asking questions is at the heart of critical thinking.This program is designed to help learners define and identify critical thinking and … Continue reading Introduction to Critical Thinking

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Introduction to Finance

Language: EnglishShort Description: This course introduces the discipline of finance in an organizational setting. Among the basics covered: responsibilities of financial managers; roles of finance in a typical business organization; legal forms of businesses; agency relationships; and relevant financial markets of interest to financial managers. Further, you will explore the five principles that form the … Continue reading Introduction to Finance

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Introduction to Grant Writing

Language: EnglishShort Description: Strategic grant writing helps align the identified needs of a nonprofit (and its clients) with funding sources, whether foundations, government agencies, corporations or individuals. This course offers a guide to the basics of grant writing, an increasingly crucial method for raising money to fund projects and programs for nonprofits and other organizations. … Continue reading Introduction to Grant Writing

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Introduction to Human Resource Management

Language: EnglishShort Description: Human Resource Management includes the vital tasks of recruiting, screening, interviewing, training, appraising, disciplining, rewarding, and developing the employee—both for business and non-profit enterprises.Since all managers (especially line managers) have HR responsibilities, it is important that they have an understanding of the key concepts of this increasingly important function, especially since many … Continue reading Introduction to Human Resource Management

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Introduction to Leadership

Language: EnglishShort Description: This course examines how to be a successful (that is, effective) leader. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course asks the crucial questions about leadership in today's organizations: What is leadership and why is it important? What … Continue reading Introduction to Leadership

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Leadership and Management for Entrepreneurs

Language: EnglishShort Description: This course explores the leadership and management issues entrepreneurs face as they create and establish successful new ventures. It reviews the key managerial roles of planning, organizing, staffing, leading and controlling and their application in entrepreneurial settings. Further, the course addresses self-management for the entrepreneur--how an entrepreneur can manage his or her … Continue reading Leadership and Management for Entrepreneurs

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Leadership and Work-Life Balance

Language: EnglishShort Description: This course addresses the question of work-life balance, one which is of great importance to leaders in all settings. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course looks at methods and techniques to reconcile work and family. You … Continue reading Leadership and Work-Life Balance

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Leadership in a Nonprofit Organization

Language: EnglishShort Description: This course addresses the key issues surrounding leadership. What is leadership? Why is it important? What does it require to be a leader? How does leadership in a nonprofit environment differ from the private sector? What is visionary leadership? What role should ethics play? This course considers the foundations of leadership and … Continue reading Leadership in a Nonprofit Organization

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Leading and Managing Change

Language: EnglishShort Description: Whether adopting new technology or adapting to a drastic shift in an organization's core focus, managers play a fundamental role in effecting changes. Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course addresses the key issues managers face in … Continue reading Leading and Managing Change

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Leading Teams

Language: EnglishShort Description: This course addresses the key issues surrounding leadership in a team. Why is it important? What does it require for a team leader to lead his team effectively? Based on D. Quinn Mills' book, Leadership: How to Lead, How to Live, a text used at Harvard Business School, this course considers how … Continue reading Leading Teams

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Managing in the Modern Organization

Language: EnglishShort Description: This course considers the fundamentals of management and how managers can be effective in organizational settings. Based on D. Quinn Mills' book, Principles of Management, a text used at Harvard Business School, this course addresses managing in the modern organization.Instructor Description: This course has a "Mentor Expert" helpdesk feature. Learners have the … Continue reading Managing in the Modern Organization

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Managing People

Language: EnglishShort Description: To be successful and move ahead in his or her career, a manager must understand how to manage people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment, measurement system of management can be employed and how organization structures differ. The course will also cover the … Continue reading Managing People

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Managing Real World Projects

Language: EnglishShort Description: This online, self-paced six-module course presents a stream-lined approach to project management based on the best practices of experienced, effective project managers. It cuts through the clutter and focuses on the key principles of project management in the real world, offering tools and techniques for achieving project success. Managing Real World Projects™ … Continue reading Managing Real World Projects

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Measuring Sustainable Management Performance

Language: EnglishShort Description: One well-known business saying is that you can't manage what you can't measure. With the growing importance of sustainable management, business leaders must find the appropriate tools and techniques for measuring their organization's sustainability performance.This course reviews the measurement of sustainable management practices and performance.Instructor Description: This course has a "Mentor Expert" … Continue reading Measuring Sustainable Management Performance

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Nonprofit Board and Volunteer Development

Language: EnglishShort Description: Volunteers are the lifeblood of most nonprofit organizations. Board members are a special type of volunteer. They help to guide the direction of a nonprofit, to promote the organization in the community, and to ensure that the nonprofit's mission is fulfilled.Instructor Description: This course has a "Mentor Expert" helpdesk feature. Learners have … Continue reading Nonprofit Board and Volunteer Development

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Performance Management

Language: EnglishShort Description: This course considers the different elements of performance management. In its broadest sense, "performance management" is what every good manager does every day: Makes sure employees know what they need to do to achieve the organization's goals, checks to make sure the employees are doing those things, praises employees for doing the … Continue reading Performance Management

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Personal Creativity

Language: EnglishShort Description: This course addresses Personal Creativity. Through tools and exercises drawn from Adrian Brown's book, Creativity & Innovation, it seeks to help unlock the creativity within individuals.By stimulating creativity through various techniques (mind-mapping, DO-IT, SCAMPER, right and left brain thinking) participants learn to tap into their personal creativity and apply it to organizational … Continue reading Personal Creativity

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Principles of Marketing for Nonprofit Organizations

Language: EnglishShort Description: When we think of marketing, we typically think of the activities that a for-profit company engages in. However, marketing is an important function for nonprofit organizations as well. Marketing is the way that nonprofits determine the needs of their clients and their donors. As in the for-profit world, nonprofit marketing includes advertising, … Continue reading Principles of Marketing for Nonprofit Organizations

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Project Management for Information Technology

Language: EnglishShort Description: Project management refers to the art, or science, of directing projects. This course, Project Management for Information Technology, focuses more specifically on how project management concepts can be applied to IT projects, as well as on project management issues that are unique to IT projects. It reviews the concepts, methodologies, and tools … Continue reading Project Management for Information Technology

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Project Risk Management: PMI-RMP Exam Prep

Language: EnglishShort Description: This completely online and self-paced nine-module risk management course helps educate project managers in identifying and responding to project risk.This course provides a comprehensive preparation for the Project Management Institute's PMI-RMP® certification exam including exercises, self-assessments, interactive games, and case studies along with exam-taking tips and two full-length, 170-question practice exams covering … Continue reading Project Risk Management: PMI-RMP Exam Prep

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Quality Management Basics

Language: EnglishShort Description: Quality Management Basics provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain … Continue reading Quality Management Basics

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Social Media for Nonprofits

Language: EnglishShort Description: This course introduces learners to the use of social media in communicating, marketing, public relations, and fundraising for nonprofits. It explores the major social media platforms (Facebook, LinkedIn, Twitter, YouTube, Pinterest) as vehicles for nonprofits to reach their members, volunteers, and donors.Instructor Description: This course has a "Mentor Expert" helpdesk feature. Learners … Continue reading Social Media for Nonprofits

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Strategic Marketing for Entrepreneurs

Language: EnglishShort Description: This course reviews the strategic issues that an entrepreneur faces while starting a new venture or business, and highlights the questions about market acceptance that must be answered during every stage of the entrepreneurial process.Instructor Description: This course has a "Mentor Expert" helpdesk feature. Learners have the ability to submit questions directly … Continue reading Strategic Marketing for Entrepreneurs

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Strategy in a Nonprofit Organization

Language: EnglishShort Description: We hear a lot about for-profit companies, such as Apple Computer or Wal-Mart, and the successful strategies they have developed. Even though nonprofit organizations are not concerned with profit maximization, they too can benefit from following a strategy.A nonprofit's strategy constitutes its decisions about what it will do and how it will … Continue reading Strategy in a Nonprofit Organization

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Sustainable Management: Leadership Ethics

Language: EnglishShort Description: Leaders are increasingly being held responsible and accountable for the manner in which they lead—and if they are adhering to ethical behavior when they make decisions. Organizations have learned that the costs of unethical actions can be high, both legally, and from the perspective of brand image and reputation.At the same time, … Continue reading Sustainable Management: Leadership Ethics

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Talent Management and Career Development

Language: EnglishShort Description: Drawing on material from Harvard Business School professor D. Quinn Mills' book, Principles of Human Resource Management, this course covers the challenges and issues that organizations face in developing and retaining their employees.This course offers 2 HRCI re-certification credits for individuals holding a HR Certification Institute certification.Instructor Description: This course has a … Continue reading Talent Management and Career Development

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Time Management

Language: EnglishShort Description: One of the more precious resources a manager has is his or her time. Managers can become more effective by employing time management and scheduling techniques, delegating, outsourcing key tasks, and employing technology. Effective time management helps managers achieve their goals.Instructor Description: This course has a "Mentor Expert" helpdesk feature. Learners have … Continue reading Time Management

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Time Value of Money and Risk

Language: EnglishShort Description: This course covers time value of money (TVM) principles and risk and return. You will review the basic TVM techniques used in evaluating all financial decisions and their cash flow implications. For Risk and Return, you will learn how risk influences investment decisions, and how to calculate risk and rates of return. … Continue reading Time Value of Money and Risk

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Triple Bottom Line Accounting

Language: EnglishShort Description: In order to pursue the goal of sustainability, corporate and government leaders must manage companies and economies in terms of balancing and optimizing the triple bottom line of social, environmental, and economic impacts. The Triple Bottom Line concept, also known as the "3Ps" ("People, Planet, and Profit"), is both a metaphor for … Continue reading Triple Bottom Line Accounting

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Understanding and Managing Budgets

Language: EnglishShort Description: This course covers budgets and how they are used in organizational settings. You will gain an understanding of the uses and functions of master budgets, operating budgets, sales, production and cost of goods sold budgets, and cash budgets. You will also learn how organizations are using different budgeting techniques to deal with … Continue reading Understanding and Managing Budgets

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Corporate Event Planner

Language: EnglishShort Description: Event planners need professional caliber information that explains everything from how to decorate, to the use of technology, and everything in between. In this course you will learn that information and much more. It is through planned events that we remember our shared history, our friends, family, and community.We include information on … Continue reading Corporate Event Planner

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Accounting Math Professional

Language: EnglishShort Description: This program takes students through the fundamentals of algebra and statistics as well as their endless applications. Students will learn to solve multiple types of equations including both linear and quadratic functions and master the skills necessary to solve challenging word problems, including actual scenarios one encounters on the job. Further, this … Continue reading Accounting Math Professional

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Accounting Professional

Language: EnglishShort Description: Any successful business owner can tell you that proper accounting is one of the most important aspects of their entire organization. Proper accounting is essential to the effective functioning and success of any small business and the leadership teams in these companies depend entirely on their accounting staff to track and report … Continue reading Accounting Professional

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American History & Government Specialist

Language: EnglishShort Description: This course introduces students to the fundamentals of American government and politics focusing on the historical evolution of government and policies, the major institutions, and the major processes. Throughout the course, students will evaluate the various characteristics unique to American government through the critical lens of history and current international developments with … Continue reading American History & Government Specialist

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Business Communication Professional

Language: EnglishShort Description: The Business Communication course ensures students have the skills to meet these challenges from their first day on the job. Students will learn the fundamental strategies behind effective business communication alongside potential barriers that may inhibit these efforts. Students will be introduced to technology that will facilitate their communication efforts, gain insight … Continue reading Business Communication Professional

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Business Information Systems Professional

Language: EnglishShort Description: The Business Information Systems Professional program examines the intricacies and uses of information technology from a business enterprise perspective. Students will explore the individual components and of business information technology systems, their interconnectivity, as well as the development of such components based on particular business types. Students will understand how various information … Continue reading Business Information Systems Professional

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Business Law Specialist

Language: EnglishShort Description: This Business Law Specialist Program is designed to introduce students to all business law concepts from their roots in common law through to elements of American and international law that make up this area of robust jurisprudence. Businesses operate every day under accepted theories of contract and tort law, promoting equitable transactions … Continue reading Business Law Specialist

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Business Management Professional

Language: EnglishShort Description: Leading a team of colleagues or managing your own staff requires a set of leadership skills that are often few and far between in today’s business culture. Understanding the personalities working for you and with you, while also maneuvering to get the most out of the different skill sets and personalities on … Continue reading Business Management Professional

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Business Math Specialist

Language: EnglishShort Description: This program applies math fundamentals to business applications. Topics include a basic math review, business statistics, profit calculations, payroll, banking, interest calculations, insurance, taxes, and other business topics. Upon completion of this program, students will have a fundamental understanding of how to solve mathematical problems as they pertain to various business transactions. … Continue reading Business Math Specialist

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Civil Litigation Specialist

Language: EnglishShort Description: Because they affect every aspect of civil litigation, an understanding of these rules and processes is essential to the everyday work of any legal professional. For those students looking toward law school or who are interested in the paralegal profession, this program offers an incredibly useful and realistic look into the actual … Continue reading Civil Litigation Specialist

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Contract Specialist

Language: EnglishShort Description: From basic consideration principles of common law through the more detailed and intuitive conclusions of the Uniform Commercial Code (UCC), this program will examine the elements of a valid contract and the process for agreement as well as the different remedies available for breach of contract. For those students looking toward law … Continue reading Contract Specialist

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Corrections Specialist

Language: EnglishShort Description: The US Criminal Justice system is a complex web of interconnected authorities, facilities, issues and concerns. One of the most important facets of criminal justice is the Corrections System that houses, monitors and reintegrates individuals – adults and juveniles – under supervision of the law. The criminal laws and penal system that … Continue reading Corrections Specialist

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Criminal Investigation Professional

Language: EnglishShort Description: Criminal Investigation is more and more being driven by advances in technology, provided the search and seizure techniques and investigative efforts remain within the confines of the Fourth Amendment. Still, as more and more technology is incorporated into criminal investigation efforts, technicians and investigation professionals who understand the nature of these efforts … Continue reading Criminal Investigation Professional

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Criminal Justice Professional

Language: EnglishShort Description: The American criminal justice system is one of the most unique and robust legal frameworks in the world. Facing a host of issues from overwhelming corrections populations to evolving search and seizure methods within the confines of the Fourth Amendment, professionals working in the Criminal Justice system require a comprehensive understanding of … Continue reading Criminal Justice Professional

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Criminal Law & Procedure Specialist

Language: EnglishShort Description: This program examines key provisions of the Fourth, Fifth, Sixth, and Fourteenth Amendments as they apply to police investigation and interrogation as well as to the circumstances under which defendants are prosecuted. The program takes students through the often-controversial and complex procedures balancing individual rights against the protection of an entire citizenry. … Continue reading Criminal Law & Procedure Specialist

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Criminal Procedure Specialist

Language: EnglishShort Description: The legitimacy of American criminal jurisprudence lies in the function and fairness of its criminal courts and students will examine exactly how these institutions uphold the most basic of constitutional rights and values in their daily application. The course takes students through the often-controversial and complex procedures balancing individual rights against the … Continue reading Criminal Procedure Specialist

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Environmental Specialist

Language: EnglishShort Description: Environmental Science involves the interdisciplinary approach to our world in terms of the history of environmental concerns, biomes, species interaction with each other and their environment, air, water, soil and biological resources, population dynamics, toxicology, energy sources, land use management and other related topics. All different sciences combine to make up the … Continue reading Environmental Specialist

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Family Law Professional

Language: EnglishShort Description: Covering these intriguing and recently developing issues, this program provides an overview of family law. Students will explore fundamental topics including marriage, divorce, annulment, property division, parenthood, adoption, custody, support, and family violence as well as emerging areas such as legal recognition of non-marital families and assisted reproductive technology. Students will study … Continue reading Family Law Professional

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Finance Professional

Language: EnglishShort Description: Taking students through both theoretical and real-world examples to demonstrate the valuation of assets, this program will help students in various decision-making processes not only in business, but in personal finance as well. Moreover, this program will introduce students to the basics of evaluating corporate financial statements, evaluating certain aspects of a … Continue reading Finance Professional

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Homeland Security Specialist

Language: EnglishShort Description: This program is designed to prepare successful students to work in various Homeland Security agencies at a local, state or federal level. Specifically for those students whose career-focus is in counter-terrorism, counter-intelligence, national security or government security, this program is a great way to examine new and different subject areas within this … Continue reading Homeland Security Specialist

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Juvenile Justice Specialist

Language: EnglishShort Description: The Juvenile Justice program is designed to prepare students to address exactly these questions by introducing the concepts, principles and practices of the juvenile justice system to students. Students will take an in-depth look at juvenile law and the unique role of the courts in these circumstances as well as the corrections … Continue reading Juvenile Justice Specialist

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Law Enforcement Professional

Language: EnglishShort Description: Law Enforcement Professionals operate every day inside an ever-evolving world of crime and violence. Facing an array of issues from localized criminal activity to emergency and public health issues that constitute a national or international threat can come up at a moment’s notice, Law Enforcement Professionals are on the front lines of … Continue reading Law Enforcement Professional

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Law Office Technology

Language: EnglishShort Description: This program offers an in-depth view of the role of legal assistants play within the American legal system, specifically with respect to technology in the law office. Examining the myriad of skills legal assistants use everyday alongside the typical legal working environment, students will explore technology that helps to advance the goals … Continue reading Law Office Technology

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Legal Writing Specialist

Language: EnglishShort Description: For those students looking toward law school or who are interested in the paralegal profession, this program offers an incredibly useful and realistic look into the actual work that lawyers and legal professionals do every day. Using a problem-solving approach, students will use the tools and techniques introduced to represent a fictional … Continue reading Legal Writing Specialist

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Marketing Professional

Language: EnglishShort Description: The Marketing Professional program outlines for students current theories of marketing, their effective application and concepts important to marketing goods and services, identifying and further defining target customers, targeting those customers and really reaching them through your messaging from both a domestic and global perspective. Students will explore the elements of market … Continue reading Marketing Professional

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Organizational Behavior Professional

Language: EnglishShort Description: This program addresses how a company functions on a daily basis with the makeup of talent, roles and responsibilities, needs and various divisions that can help to effectively break up a large organization into something that can work effectively and efficiently. Students will have the opportunity to explore the behavior of the … Continue reading Organizational Behavior Professional

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Introduction to the Paralegal Profession

Language: EnglishShort Description: This program offers an in-depth view of the role of paralegals play within the American legal system. Examining the myriad of skills used by paralegals everyday alongside the typical legal working environment, students will explore the common areas of law in which they’ll likely be working, the various ethical considerations that may … Continue reading Introduction to the Paralegal Profession

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Public Speaking Expert

Language: EnglishShort Description: The Public Speaking Expert program helps students to set themselves apart from their peers and colleagues with polished, professional presentation skills that will be tapped by superiors for a variety of presentations, from bringing in prospective clients and ultimately close deals. This valuable program provides students with a basic understanding of public … Continue reading Public Speaking Expert

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Real Estate Professional

Language: EnglishShort Description: This program takes an interdisciplinary and practice-oriented approach to real estate transactions, covering land transfers, mortgage law, and selected topics such as the structure and law of real estate transactions, including agreements of sale, title and survey matters, leasing, financing, easements, and development rights. Students will discover the importance of legal descriptions … Continue reading Real Estate Professional

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Research Specialist

Language: EnglishShort Description: The Research Specialist Program takes students through the fundamentals of qualitative research from gathering data, developing surveys, and recording sources properly to thinking critically about your findings and challenging yourself to draw unexpected conclusions from your efforts. More often, the challenge to research is synthesizing your discoveries into written form – turning … Continue reading Research Specialist

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Successful Student

Language: EnglishShort Description: The program also includes discussions on stress management and career development. Throughout, students will apply critical thinking skills to solve problems and evaluate situations. The skills students learn from this program will be essential to student success not only in the academic context, but will also carry over to any professional undertakings … Continue reading Successful Student

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Tort Law Specialist

Language: EnglishShort Description: For those students looking toward law school or who are interested in the paralegal profession, this program offers an incredibly useful and realistic look into the actual work that lawyers and legal professionals do every day. In this program, student will have the opportunity to weight these different viewpoints, analyzing the validity … Continue reading Tort Law Specialist

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Victimology

Language: EnglishShort Description: This comprehensive program in the study of victims of crime, Victimology, covers contemporary developments in the field of victimology, its conceptual boundaries, basic concepts and literature as well as the various subfields that make up this subject within criminology and criminal justice. The program provides students with an extensive overview of the … Continue reading Victimology

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Wills, Trusts, & Estates Specialist

Language: EnglishShort Description: This program explores the ins and outs of the legal and ethical requirements necessary to develop and administer an estate plan. Students will be introduced to highly-specialized legal vocabulary pertaining to these particular legal fields, as well as relevant substantive and procedural law that govern wills, trusts and estates.For those students looking … Continue reading Wills, Trusts, & Estates Specialist

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Writing Professional

Language: EnglishShort Description: The Writing Professional program develops written communication skills with an emphasis on understanding the writing process, analyzing readings, and practicing writing for personal and professional applications. Students will have the opportunity to really break down the writing process and see how it is useful in constructing and finally writing their own work. … Continue reading Writing Professional

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ACE Prep Course

Language: EnglishShort Description: This course is designed to give students the knowledge and understanding necessary to prepare for the ACE Personal Trainer Certification Exam and become effective personal trainers. This course presents the ACE Integrated Fitness Training™ (ACE IFT™) Model as a comprehensive system for designing individualized programs based on each client’s unique health, fitness, … Continue reading ACE Prep Course

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ACSM Prep Course

Language: EnglishShort Description: This course is designed to give students the knowledge and understanding necessary to prepare the ACSM Certified Personal Trainer (CPT) Certification Exam. ACSM CPTs work with apparently healthy individuals and those with health challenges who are able to exercise independently to enhance quality of life, improve health-related physical fitness and performance, manage … Continue reading ACSM Prep Course

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Communicating Collaboratively

Language: EnglishShort Description: Communicating effectively with team members and groups has become more important as organizations have relied on collaborative work to advance their goals. This course, Communicating Collaboratively, will help you improve your collaborative communication by providing best practices and effective tips and techniques.Instructor Description: This course has a "Mentor Expert" helpdesk feature. Learners … Continue reading Communicating Collaboratively

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Effective Emails, Memos and Letters

Language: EnglishShort Description: Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. This course, Effective Emails, Memos, and Letters, will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.Instructor Description: This course has a … Continue reading Effective Emails, Memos and Letters

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Effective Public Speaking

Language: EnglishShort Description: Confidence is a key to delivering an effective speech or presentation. This two-module course, Effective Public Speaking, helps you to develop the skills you'll need to become an outstanding and confident public speaker. It reviews the seven stages of public speaking through games, interactive exercises, and videos. The tools and techniques in … Continue reading Effective Public Speaking

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Six Sigma Green Belt (Exam only)

Language: EnglishShort Description: This two-and-a-half hour timed exam tests competency and comprehension of Six Sigma principles, strategies, tools, and techniques. The test includes 100 multiple-choice questions chosen at random from World Education.net question database, and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers … Continue reading Six Sigma Green Belt (Exam only)

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Six Sigma Yellow Belt Prep Course and Exam

Language: EnglishShort Description: This self-paced course prepares learners for the successful completion of the Six Sigma Yellow Belt Certification Exam by exposing them to the Six Sigma concepts, strategies, tools, and techniques used in process improvement projects. The course is divided into modules that explain key foundational Six Sigma information, guide students through the five … Continue reading Six Sigma Yellow Belt Prep Course and Exam

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Six Sigma Yellow Belt (Exam only)

Language: EnglishShort Description: This one-and-a-half hour timed exam tests competency and comprehension of Six Sigma principles, strategies, tools, and techniques. The test includes 50 multiple-choice questions chosen at random from World Education.net question database, and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers … Continue reading Six Sigma Yellow Belt (Exam only)

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American Government

Language: EnglishShort Description: The United States government offers a case study in revolution, emerging democracy, global politics, civil rights, capitalism and civics. This course introduces students to the fundamentals of American government and politics focusing on the historical evolution of government and policies, the major institutions, and the major processes. This courses offers students a … Continue reading American Government

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Criminal Courts

Language: EnglishShort Description: At the center of the American criminal justice system lies the criminal court system that serves to ensure our community and our society remain protected from both criminals and the law itself. With its unique procedures and processes, the American criminal courts are designed to ensure we have a fair and balanced … Continue reading Criminal Courts

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Criminal Justice Ethics

Language: EnglishShort Description: Ethical considerations pose constant questions for criminal justice professionals, judges, elected officials and society as a whole. As a measure of our progress, ideals and principles as a society, the criminal justice system is one of the most important elements of any civilization. It is in that light, that the Criminal Justice … Continue reading Criminal Justice Ethics

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Criminology

Language: EnglishShort Description: The Criminology course explores the different causes of criminal behavior as it is used to study and solve certain crimes. Students will be introduced to the study of crime and criminal behavior as well as to theories of crime causation. It reviews different types of crime and examines crime control policy, taking … Continue reading Criminology

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Critical Thinking

Language: EnglishShort Description: Critical Thinking and the ability to employ and apply sound, logical reasoning to a problem is essential to success on any project in any field. This Critical Thinking courses focuses primarily on arguments, their nature, their use and importance. This course offers students an understanding of critical thinking processes and those methodical … Continue reading Critical Thinking

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Cultural Competence for Healthcare Providers

Language: EnglishShort Description: Across the country, the communities served by Healthcare providers are increasingly diverse. Beyond language, ethnicity, race and sex, each person has his or her own unique set of health beliefs and practices that can vary by age, gender, religious beliefs and socioeconomic status. The Cultural Competence for Healthcare Providers course addresses these … Continue reading Cultural Competence for Healthcare Providers

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Customer Service for Healthcare

Language: EnglishShort Description: The Customer Service for Healthcare course provides students looking to work in the Healthcare industry with the basics of customer service, primarily focused on accountable care and patient satisfaction. In the past few years, the Centers for Medicare & Medicaid services have implemented a customer service survey called HCAHPS. This broad initiative … Continue reading Customer Service for Healthcare

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English Composition I

Language: EnglishShort Description: English Composition I offers students the opportunity to gain the rhetorical foundations that prepare them for the demands of academic and professional writing. In this course, students will learn and practice the strategies and processes essential to successful writing. Successful writing encompasses comprehension, instruction, persuasion, entertainment, problem-resolution, evaluation, investigation, explanation and refutation … Continue reading English Composition I

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English Composition II

Language: EnglishShort Description: As a continuation from English Composition II, this course focuses on the analysis, synthesis and drawing of conclusions from research and study into external sources. Professional and academic writing requires students to be able to bring in a multitude of facts, points of view, opinions and studies that can inform the writing … Continue reading English Composition II

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First Line Supervision & Leadership

Language: EnglishShort Description: The First Line Supervision and Leadership course provides students with an overview of general supervision concepts and methodologies. It helps the students understand requirements for making the transition to first-line leadership, and introduces the paradoxes of first-line supervision. Students will examine the role of a supervisor and the qualities of an effective … Continue reading First Line Supervision & Leadership

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Flexibility & Adaptability

Language: EnglishShort Description: The Workforce Readiness: Flexibility and Adaptability course provides students with an overview of the principal areas of flexibility and adaptability that are crucial to remaining competitive in today’s rapidly changing workplace.Audience: The target audience for the Workforce Readiness: Creativity and Innovation course are individuals who are transitioning into a new career field … Continue reading Flexibility & Adaptability

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HIPAA Privacy Rule Training for Healthcare Organizations

Language: EnglishShort Description: The HIPAA Privacy Rule Training for Healthcare Organizations course provides a foundation for all learners for the Health Insurance Portability and Accountability Act (HIPAA). In effect since 2003, the law gave the US Department of Health and Human Services the responsibility of adopting rules to help patients and other Healthcare consumers keep … Continue reading HIPAA Privacy Rule Training for Healthcare Organizations

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Initiative & Self-Direction

Language: EnglishShort Description: The Workforce Readiness: Initiative and Self-Direction course provides students with an overview of the principal areas of initiative and self-direction that are crucial for new workers entering today’s competitive, rapidly changing workplace and individuals who want to transition to a new career.Audience: The target audience for the Workforce Readiness: Creativity and Innovation … Continue reading Initiative & Self-Direction

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Macroeconomics

Language: EnglishShort Description: This comprehensive course in Macroeconomics offers students the chance to understand economics from the broadest view possible. Students will learn how local, regional and even global economies work as an entire system and affect each other in countless ways. Particularly in this increasingly global world, a fundamental understanding of macroeconomics provides an … Continue reading Macroeconomics

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Medical Math

Language: EnglishShort Description: More and more, healthcare providers need to be able to draw on basic skills that underpin their everyday functions on the job. The Medical Math course provides students with the basic math skills they need to be successful on the job in a way that applies mathematical problems to real-world healthcare scenarios. … Continue reading Medical Math

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Microeconomics

Language: EnglishShort Description: Building on the foundations developed in Macroeconomics, this course in Microeconomics offers students a more in-depth look at various markets and how consumers interact. Students will begin to understand how even the concepts studied at the macro level are applicable on the smallest of scales as certain economic principles are just that … Continue reading Microeconomics

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Police Techniques

Language: EnglishShort Description: The requirements of all elements of law enforcement grow more and more technical every day. With new techniques developing all the time that include more sophisticated analysis, problem solving and advanced technology applications alongside in-depth community relations, police techniques are more complex than ever before. Police work requires a constant commitment to … Continue reading Police Techniques

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Probation and Parole

Language: EnglishShort Description: This course focuses on adult and juvenile probation, parole, and related institutions. Understanding the probation and parole procedures designed to mitigate the effects of past mistakes made by parolees and analyzing the role of rehabilitation in probation and parole, students will have the opportunity to learn as much as possible about this … Continue reading Probation and Parole

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Professionalism in Healthcare

Language: EnglishShort Description: In most industries, an individual’s professionalism is measured by the extent to which they are trustworthy, reliable and can be counted on to follow through on their commitments. More than that however, professionalism in today’s workplace requires an element of self-confidence, self-motivation and the overall understanding and adherence to the norms and … Continue reading Professionalism in Healthcare

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Social & Cross-Cultural Skills

Language: EnglishShort Description: The Workforce Readiness: Social and Cross-Cultural Skills course provides an overview of the principal elements of social and cross-cultural skills crucial in the global marketplace and today’s increasingly diverse workplace.Audience: The target audience for the Workforce Readiness: Creativity and Innovation course are individuals who are transitioning into a new career field after … Continue reading Social & Cross-Cultural Skills

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Statistics

Language: EnglishShort Description: Increasingly, the ability to analyze and interpret data is more and more valued in this data- and information-driven world. At the root of this analysis lies the basic principles of statistics. Interpreting data for business – no matter what sector it is – is imperative to making informed decisions. And with information … Continue reading Statistics

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Supervision

Language: EnglishShort Description: Management and leadership are an essential part of any organization’s successful operation. Every organization requires capable supervisors to motivate employees, maintain or increase productivity and advance the overall goals of the organization. To this end, front-line supervisors have an immediate and important impact on the quality of work and overall attitude of … Continue reading Supervision

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Technology in the Law Office

Language: EnglishShort Description: Advances in technology are revolutionizing today’s legal landscape at a faster pace than ever before. Along with it, the role of the legal professional continues to evolve and keep up. The automation of various legal processes has forced lawyers, paralegals, legal secretaries and other legal professionals to become proficient with constantly growing … Continue reading Technology in the Law Office

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Workforce Readiness: GED Prep Comprehensive

Language: EnglishShort Description: The GED® Prep Comprehensive course is an interactive learning experience designed to help students achieve success on the GED® test. Preparing for the GED® test may seem like a daunting task. The Workforce Readiness: GED® Prep Comprehensive course offers students a useful and easy-to-follow guide through all five of the content areas … Continue reading Workforce Readiness: GED Prep Comprehensive

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Algebra Helper

Language: EnglishShort Description: Our Algebra Helper course will prepare our students to study Algebra II by helping them build a solid foundation of Algebra. Focusing on topics that Algebra students traditionally struggle with, our course aims to build the confidence necessary to further our students’ education in mathematics. Particular emphasis is placed on breaking down … Continue reading Algebra Helper

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A Parent’s Guide to Adolescents

Language: EnglishShort Description: Why do they act that way? That is the question all parents of teenagers have asked themselves at one time or another. Understanding those not children, but not yet adult humans that take over the house is no easy feat. They have bad manners, contempt for authority, disrespect for elders, and spend … Continue reading A Parent’s Guide to Adolescents

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Become a Multiplying Manager

Language: EnglishShort Description: There are leaders who inspire and motivate employees to reach beyond their wildest expectations. Multiplying Managers are those who get more done with fewer resources, develop and cultivate new talent and ideas and bring the energy necessary to lead to organizational change, growth and the fostering of innovation.Instructor Description: This class is … Continue reading Become a Multiplying Manager

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Become Confident & Assertive

Language: EnglishShort Description: Do you feel like people walk all over you? Do you want to learn to be a more confident, assertive individual? If so, this course is for you. The class will teach you the necessary skills to be decisive and in control of your life. The course will teach you to improve … Continue reading Become Confident & Assertive

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Becoming a First Time Manager

Language: EnglishShort Description: First time managers have their work cut out for them, many new skills to learn, having to deal with different personalities, and greater responsibilities to accomplish. The Becoming a First Time Manager course provides a new, friendly approach for those charged with the task of management. This course encourages managers to take … Continue reading Becoming a First Time Manager

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Beginning Conversational Spanish

Language: EnglishShort Description: Spanish is one of the most widely spoken languages in the world and the number of Spanish speakers is growing every day. If you are trying to learn Spanish, this course will give you the opportunity to learn basic conversational Spanish. The goal of our program is to teach basic Spanish vocabulary, … Continue reading Beginning Conversational Spanish

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Better Bow Hunting

Language: EnglishShort Description: Today, bowhunting ranks higher in participation than almost any other form of hunting, after whitetail gun hunting! Our course is compiled with the very best tips and strategies, that give insights on critical gear, shooting advice, bowhunting techniques, and tons of helpful hints for in-the-field archery success. Our Better Bow Hunting course … Continue reading Better Bow Hunting

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Business Writing Basics

Language: EnglishShort Description: When assigned a writing task, do you cringe at the thought of accomplishing it? Many people avoid writing because they’re overwhelmed with the thought of taking on a task that will be scrutinized so closely for meaning and quality, not unlike performing on stage.Here is a secret: People who write well start … Continue reading Business Writing Basics

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Client-Patient Rights

Language: EnglishShort Description: Excellent customer service is not just a courtesy in the medical field; it’s a patient’s right. No one wants to visit a crass, rude, and off-putting doctor. Poor customer service can even discourage patients from seeking necessary treatments because they feel uncomfortable or uneasy in the care facility. When you make patients … Continue reading Client-Patient Rights

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Coaching: Transforming Business & Personal Lives

Language: EnglishShort Description: The coaching profession continues to evolve as a skill set and communication form that can be applied to many situations at work and in life. With the coaching profession on the rise it is important that coaches are trained in the most up-to-date methods of coaching their clients. This course uses the … Continue reading Coaching: Transforming Business & Personal Lives

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COPD: Understanding and Treatment

Language: EnglishShort Description: Do you or a loved one have Chronic Obstructive Pulmonary Disease (COPD)? COPD is emphysema, chronic bronchitis, or both. About 80 - 90% of COPD diagnoses are caused by smoking. Once COPD occurs, the disease is not reversible. With practical tools and an effective plan, you will have a good understanding of … Continue reading COPD: Understanding and Treatment

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Corporate Compliance and Ethics

Language: EnglishShort Description: Today’s economy is a global one, and many businesses are adapting to work within an international climate. Some businesses are only involving themselves in the domestic economy, but all businesses have legal, social, and ethical responsibilities.All businesses are subject to the laws of the countries in which they operate. Laws may be … Continue reading Corporate Compliance and Ethics

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Create Stunning Digital Photographs

Language: EnglishShort Description: As a new photographer you’ve got to start somewhere and our Create Stunning Digital Photographs course is great place to start! The goal of this fun and informative course is to provide you with an introduction to digital photography and get you started on the path to becoming a great photographer. You’ll … Continue reading Create Stunning Digital Photographs

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Customer-Focused Listening

Language: EnglishShort Description: Listening is more than simply hearing the words said by someone else. Listening occurs when the listener takes the time to fully comprehend what the speaker is trying to say. This is an important skill for customer service providers, because the customer’s decision to purchase a good or product is as much … Continue reading Customer-Focused Listening

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Customer Service Survival Skills

Language: EnglishShort Description: In our Customer Service Survival Skills course, students will learn how to get to the heart of customer service; a challenging but not impossible achievement. Customers expect quality service and in return will provide loyalty. Businesses today understand that customer service loyalty contributes to the success and growth of a business. This … Continue reading Customer Service Survival Skills

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Dealing with Difficult People

Language: EnglishShort Description: There are difficult people in all our lives. These people spend their time not doing what we want them to do, or doing things you don’t want them to do. This course will help you identify those difficult people, understand why they act that way, and teach you to not be their … Continue reading Dealing with Difficult People

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Decision Making in Groups

Language: EnglishShort Description: The process of decision making involves a number of steps that can simplify the process, if not the decision itself. Identifying the issue at hand is clearly the first step. From there, it is necessary to gather the required information to help figure out what sort of solution would work best. After … Continue reading Decision Making in Groups

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Diabetes: Prevention and Treatment

Language: EnglishShort Description: Do you or loved one have pre-diabetes? We all know that we need to exercise and watch what we eat, but until something goes wrong, it’s sometimes hard to commit to. Understanding diabetes will help you take action to reverse or minimize your risk of developing type 2 diabetes. Our Diabetes: Prevention … Continue reading Diabetes: Prevention and Treatment

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Diversity and Individual Differences

Language: EnglishShort Description: Employees within an organization have different skill sets, levels (and types) of intelligence, and personality traits. Managers who want to hire the best people for the job and keep them happy need to keep this in mind. Few people are two-dimensional enough to fit neatly into any one category, but by having … Continue reading Diversity and Individual Differences

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Effective Professional Communications

Language: EnglishShort Description: Look at the world’s top businesses. What do they have in common? While each one may provide an incredible product or service, if you dig a little deeper, you’ll likely find it’s led by an extremely effective communicator. This person knows that a company needs more than just a great idea, product, … Continue reading Effective Professional Communications

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Email Etiquette: Netiquette

Language: EnglishShort Description: E-mail is one of the greatest inventions of our lifetime phenomenally affecting the way we communicate. Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? This course helps you learn the best way to create and use e-mail. Be it a … Continue reading Email Etiquette: Netiquette

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Emotional Intelligence in the Workplace

Language: EnglishShort Description: Emotional intelligence provides a road map for us to know whether we are on the right track in our personal and professional lives. Emotional intelligence is our guide for how we relate to others, and it can determine our success in managing conflict and finding our passion in life and work. This … Continue reading Emotional Intelligence in the Workplace

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Employee Compensation

Language: EnglishShort Description: Compensation is the financial and non-financial rewards that a company gives their employees in exchange for their work, and it is based on three types of compensation decisions: pay level, pay variability, and pay structure. Pay-level decisions are based on if workers are paid below, at, or above the market average. Pay … Continue reading Employee Compensation

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Employment Law

Language: EnglishShort Description: Managers are expected to adhere to much different federal, state,county, and local laws that pertain to how companies recruit, hire, train, promote, terminate, and treat their workers. The general effect of all these laws is that employers are not allowed to discriminate in employment decisions on the basis of an applicant’s membership … Continue reading Employment Law

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Enhancing Team Effectiveness

Language: EnglishShort Description: Setting specific team goals is critical to team success, because improving team performance is much more complex than improving the job performance of a sole worker. Organizations can take actions that ensure that team goals result in superior team performance, such as setting stretch goals and selecting the right people to work … Continue reading Enhancing Team Effectiveness

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Ethical Management

Language: EnglishShort Description: Managers in today’s organizations are expected to do the right thing. Ethics is the set of moral principles or values that defines right and wrong for a person or group of persons. Workplace Deviance is unethical behavior that violates organizational norms about right and wrong. The U.S. Sentencing Commission Guidelines for Organizations … Continue reading Ethical Management

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Motivating and Leading Others

Language: EnglishShort Description: One way to understand what motivates people is by learning how individuals choose to give a certain level of effort. Expectancy theory states that workers will become motivated based on the extent to which they believe that their efforts will lead to high performance, that this high performance is going to be … Continue reading Motivating and Leading Others

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Farm Animals and Their Health

Language: EnglishShort Description: Many people are returning to their roots these days and venturing into one of the oldest professions - farming - but on a smaller scale. Small scale farming is a viable source of side income as well as a great family food source. This course will provide you with resources and information … Continue reading Farm Animals and Their Health

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Fire Safety

Language: EnglishShort Description: This course is designed for general audiences. The goal of this course is to provide information that helps employer and employees know more about common fire emergencies that can happen in the workplace. It teaches employee awareness and knowledge of various fire safety issues, promoting effective response practices for businesses and work … Continue reading Fire Safety

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Foundations of Control

Language: EnglishShort Description: Control is an organizational process that creates standards towards achieving goals, compares the actual company performance to the standards, and then takes action to correct deviation from the standards and restore performance. Control is a continuous, dynamic, cybernetic process. When performance deviates from the standards, managers analyze the deviations and create and … Continue reading Foundations of Control

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International Law and Global Business

Language: EnglishShort Description: Trade barriers and free-trade agreements create new business opportunities and they intensify competition, both of which are the manager's top jobs. This course discusses how trade is both blocked and allowed in the global business environment.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully … Continue reading International Law and Global Business

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Going Green

Language: EnglishShort Description: Our Going Green course will teach students simple, budget-friendly ways to help them and their families live a healthier, more planet-friendly lifestyle. With step-by-step instruction, our students will access uncomplicated solutions to help them conserve, reduce, reuse, and recycle, and, thus, minimize impact on the planet. They will discover that even small … Continue reading Going Green

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Happy Employees Give Better Service

Language: EnglishShort Description: Well trained, empowered, satisfied employees are much more likely to deliver exceptional customer service. An old adage says that the “customer comes first.” But some companies are finding that placing their employee’s needs first actually leads to much better customer service. This is because a loyal, empowered, well trained, happy employee is … Continue reading Happy Employees Give Better Service

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Harassment Free Workplace

Language: EnglishShort Description: This course will describe ways to identify and prevent workplace harassment, as defined by Title VII of the Civil Rights Act of 1964 and subsequent acts and case law. The course will familiarize readers with an individual’s, supervisor’s, and company‘s responsibilities to maintain a workplace free of harassment, in accordance with standard … Continue reading Harassment Free Workplace

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HIPAA for Nurses

Language: EnglishShort Description: This course presents information pertaining to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), particularly Titles I & II. The course is for nurses, a primary care-giver responsible for applying HIPAA rules many times each day. In addition to a general discussion of HIPAA, the course contains case studies in … Continue reading HIPAA for Nurses

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HIPAA for Substance Abuse Providers

Language: EnglishShort Description: This course presents information pertaining to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), particularly Titles I & II. The course is for substance abuse care providers, a primary care-giver responsible for applying HIPAA rules many times each day. In addition to a general discussion of HIPAA, the course contains … Continue reading HIPAA for Substance Abuse Providers

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HIPAA: An Introduction

Language: EnglishShort Description: This course presents information pertaining to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), particularly Titles I & II. The course targets general audiences who seek to better understand HIPAA and how it impacts them personally or how they should comply with HIPAA standards in their day-to-day operations. The goal … Continue reading HIPAA: An Introduction

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Human Resource Essentials

Language: EnglishShort Description: Whether you are a newly promoted manager, a business owner or a human resources professional, knowing the ins and outs of dealing with HR issues is critical to your success. This class is specifically designed to help people without any experience or knowledge of human resources to understand the critical functions and … Continue reading Human Resource Essentials

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Implementing Change

Language: EnglishShort Description: In order for organization’s to maintain a competitive advantage, they must be willing to change with the times, because change is inevitable. This course discusses the various roles managers play as they implement change within an organization.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to … Continue reading Implementing Change

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Improve Your Interviewing Skills

Language: EnglishShort Description: Anxieties, fear of rejection or lack of confidence are emotions that can affect the best of us before or during an interview. Learning how to get to the heart of mastering interviews is challenging but not impossible to achieve. This mindset begins with changing the way an interview is approached. Instead of … Continue reading Improve Your Interviewing Skills

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Interviewing & Hiring

Language: EnglishShort Description: Recruiting, assessing, and hiring new employees are some of the more important functions a manager does. A poor hiring decision can be expensive and has a negative impact on team productivity and moral. However, hiring the right person can have a positive short term impact, when the new hire contributes to the … Continue reading Interviewing & Hiring

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Job Design in an Organization

Language: EnglishShort Description: Managers lead workers who are assigned specific tasks and roles in the organization that are designed to meet some company objective. This course discusses how jobs are designed and what managers can do to ensure their workers are effective at executing their job.Instructor Description: This class is an independent-study course.  Students will … Continue reading Job Design in an Organization

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Keyboarding Made Easy

Language: EnglishShort Description: Leave hunt-and-peck to the chickens. Effective and efficient keyboarding is more than tapping the correct letter. Our course teaches you to react to letters instead of finding them on the keyboard. This breakthrough guide brims with step-by-step exercises for keyboarding with ease. Develop your digital dexterity with our Keyboarding Basics course.Instructor Description: … Continue reading Keyboarding Made Easy

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Managing Inventory

Language: EnglishShort Description: Regardless of the type of operation being managed, chances are that a company needs to keep supplies on hand that allows operations management to occur. Inventory is the amount and number of raw materials, parts, and finished products that an organization has in its possession at any given time. Four kinds of … Continue reading Managing Inventory

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Managing Operations

Language: EnglishShort Description: Operations management is the process of managing the daily production of goods and services, a key part of a manager's job. The management of service operations and product operations is quite different. A key assumption in the service industry is that success depends on how well its employees deliver their services to … Continue reading Managing Operations

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Managing Productivity and Quality

Language: EnglishShort Description: Operations management is the process of managing the daily production of goods and services, a key part of a manager's job. Organizations depend on both the quality of its products and services and on productivity. Productivity is a measure of performance that indicates how many inputs it takes to create an output, … Continue reading Managing Productivity and Quality

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Marketing & PR

Language: EnglishShort Description: Marketing and PR – when it comes to marketing in business, knowing about money isn’t the only aspect. In our course we will teach you the marketing tricks of big business and learn how to apply them to your brand or small business. The rules of marketing and strategies learned in our … Continue reading Marketing & PR

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Measuring Customer Satisfaction

Language: EnglishShort Description: Each company has its own unique business objectives, but they all share a common need to measure customer satisfaction if they want to meet this objective. This course discusses ways to measure satisfaction, which in turn helps companies deliver exceptional customer service.Instructor Description: This class is an independent-study course.  Students will have … Continue reading Measuring Customer Satisfaction

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Nonverbal Communication, Dress, and Manner

Language: EnglishShort Description: How customer service workers dress and behave often says more to the customer then the words these workers actually use. Sensing people’s needs through nonverbal communication is important because valuable information can be gained about a customer’s state of mind by paying attention to what you see and hear. Customer service workers … Continue reading Nonverbal Communication, Dress, and Manner

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Organizational Processes

Language: EnglishShort Description: Besides negotiating organizational structures, today’s manager needs to understand how to use various organizational processes to achieve results. This course discusses how companies can be organized, internally and externally, to ensure a more effective organizational processInstructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully … Continue reading Organizational Processes

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Performance Appraisals

Language: EnglishShort Description: The performance appraisal is a tool used by managers to assess employee work performance. Effective performance appraisals are not treated as a formality or routine, but are rather viewed as a systematic, formal approach to assess an individual’s job performance. After writing an appraisal, managers should deliver it to their employees in … Continue reading Performance Appraisals

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Personal Excellence

Language: EnglishShort Description: As a person with unique gifts to offer, it is your responsibility to use your talents wisely and it is your right to enjoy yourself while doing so. In this class we will learn what it takes to develop career-enhancing skills that include; goal setting, time management, and personal organization. You will … Continue reading Personal Excellence

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Personal Stress Reduction

Language: EnglishShort Description: If your current methods of coping with stress isn’t contributing to your greater emotional and physical health, it’s time to find healthier ones. Managing your stress begins with identifying the stress sources in your life. Although it isn't as easy as it sounds, our Personal Stress Reduction course will help you find … Continue reading Personal Stress Reduction

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Problem Solving

Language: EnglishShort Description: A big part of the customer service provider’s job is to fix problems. Effective problem solving by customer service representatives is a highly regarded ability. Customer service representatives who are considered especially good problem solvers are systematic, analytical, and have first-rate interpersonal skills. These skills don’t happen on accident, though; they happen … Continue reading Problem Solving

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Public Speaking and Presentations

Language: EnglishShort Description: The ability to speak confidently and convincingly in public is a valuable skill to have in both the business world and private life. In fact, the top things employers seek in a new hire are good verbal and written communication skills. Many people experience stress when they have to speak in public, … Continue reading Public Speaking and Presentations

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Start Your Own Florist Business

Language: EnglishShort Description: Do you love being surrounded by flowers? Do you like to make people feel special with your floral gifts and arrangements? With so many different occasions appropriate for giving flowers, a florist shop is an in-demand business to start. Perfect your floral-arranging skills and customer service skills with a traditional florist shop … Continue reading Start Your Own Florist Business

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Successful Public Speaking

Language: EnglishShort Description: Does speaking in public make you nervous? Fear of speaking in public is very common and could hinder advancement opportunities to one’s professional career. Rest assured that getting over the fear of public speaking is not a grueling process. In this course you will learn techniques that will help prepare and develop … Continue reading Successful Public Speaking

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The Art of Photographing Nature

Language: EnglishShort Description: Learn to see nature in a new way! Our “The Art of Photographing Nature” course will focus on teaching our students the art of composing beautiful photographs of nature. We will cover classic concepts of composition including isolating the subject, framing, perspective, color, design, and light and advanced creative options like depth … Continue reading The Art of Photographing Nature

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The Origins and Evolution of Management

Language: EnglishShort Description: Many seeds of today’s management practices are found throughout history. This course discusses some of the major theories that have led to today’s management practices.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is … Continue reading The Origins and Evolution of Management

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What Do Managers Do

Language: EnglishShort Description: Managers serve specific roles within an organization, which may differ depending on the level of management they fill. This course will discuss the various levels of management and the roles those managers play.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course … Continue reading What Do Managers Do

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What is Management

Language: EnglishShort Description: Management is a part of every company and organization. This course will define management and describe the four principles of management.Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support … Continue reading What is Management

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Worker’s Compensation: A Guide for Employers

Language: EnglishShort Description: Workers' Compensation: A Field Guide for Employers covers all the topics a student needs to know to understand Workers Compensation insurance, including how to reduce premium costs. Topics covered include how Workers' Compensation insurance is priced and audited. This course explains the classification system used by insurance companies, the audit process, experience … Continue reading Worker’s Compensation: A Guide for Employers

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Write Better

Language: EnglishShort Description: Our students taking this course will learn strategies for improving their informational writing as well as improving upon their creative work. The course provides instruction on writing accurate and clear business letters, memos, and reports. Topics will cover mechanics such as sentence structure, punctuation, and how to avoid wordiness in informational writing. … Continue reading Write Better

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