Successful Critical Conversations (Leadership Excellence) Session 5
November 5 @ 8:00 am - 12:00 pm
When conversations quickly turn from routine to critical, we’re often at our worst. Here we will learn how to equip ourselves with the communication skills needed when opinions vary, stakes are high and emotions run strong. Learn the art of preparation, how to transform anger into powerful dialogue, how to be persuasive, and much more.