Hospitality in the Workplace
December 3, 2019 @ 8:00 AM - December 3, 2019 @ 12:00 PM
Danny Meyer started Union Square Cafe when he was 27 with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest industries around? In this course, we study the lessons he learned developing the dynamic philosophy he calls “Enlightened Hospitality”. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. This innovative philosophy emphasizes putting the power of hospitality to work in a new and counterintuitive way. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done.