Ensuring Your Customers See a Heart for Service
November 3 @ 8:30 am
Class / Program / Event Navigation
Come discover how the best companies are ensuring customers feel the heart for service! Truett Cathy, former CEO of Chick-Fil-A once said Ðnearly every moment of every day we have the opportunity to give something to someone else _ our time, our love, our resources.Ó As a service provider, that’s your job. This interactive course provides insights into the latest customer service trends and how to mold those actions into your customer service. You’ll learn 7 keys to effective attitudes for service through service companies’ philosophies including: Chick-Fil-A’s 2nd mile service; Southwest’s vision; and positivity from the Kid President. These inspirational and tactical skills will up your ability to provide superior service.