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Ensuring Your Customers See a Heart for Service

January 24, 2019 @ 8:30 am - 11:30 am

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Come discover how the best companies are ensuring customers feel the heart for service! Truett Cathy, former CEO of Chick-Fil-A once said “nearly every moment of every day we have the opportunity to give something to someone else – our time, our love, our resources.” As a service provider, that’s your job. This interactive course provides insights into the latest customer service trends and how to mold those actions into your customer service. You’ll learn 7 keys to effective attitudes for service through service companies philosophies including Chick-Fil-A’s 2nd mile service; Southwest’s vision; and positivity from the Kid President. These inspirational and tactical skills will up your ability to provide superior service

Details

Date:
January 24, 2019
Time:
8:30 am - 11:30 am
Class / Program / Event Category:

Organizer

LFCC Workforce Solutions
Phone:
540-868-7021
Website:
https://lfccworkforce.com/

Venue

LFCC Middletown Campus
173 Skirmisher Lane
Middletown, VA 22645 United States
+ Google Map
Phone:
540-868-7021