Short Description: Experienced negotiators make a conscious decision about what type of strategy to use in a discussion based on factors such as the importance of the relationship and the importance of what is at stake. Key concepts such as the “best alternative to no agreement”, reservation price, and the “zone of possible agreement” can help when conducting negotiations. Since power is a fundamental dynamic in negotiations, it is important for negotiators to have a basic understanding of ways they can exert and also gain power in a discussion.
Instructor Description: This course has a “Mentor Expert” helpdesk feature. Learners have the ability to submit questions directly to an expert in the field you are studying.