One of the most critical issues facing organizations today is how to retain the employees you want to keep. The problem is that most organizations stop at the superficial level. They don’t develop a comprehensive strategy to address the challenge of keeping their best people. This certificate series is designed to build your skills in engaging and retaining the talent at your organization! Consider the value of building your skills in this area. All sessions include a light breakfast!
This three-course series examines the issues facing women in leadership positions and offers strategies for handling them. Whether you are in a formal or informal leadership role, join us to take a deeper dive into these three focus areas. Invest in yourself and reap the rewards of reaching your fullest leadership potential!
Introducing Our Winter Spring 2016 Lunch & Learn Courses
For the new, experienced or any front-line supervisor and manager, our Lunch & Learn series of classes will surely get you on track with your staff management plan. Lunch included and opportunity to network with area business professionals!
Resolving Conflict on the Frontlines
Conflict is an inevitable part of work. Whether between individuals or teams, at some point, conflict will arise and need to be addressed. But resolving conflict doesn’t need to be a negative experience, in fact, managing conflict can be a catalyst for positive change. This half-day program explores various work relationships and their impact on the employee, how business relationships can be managed to avoid unnecessary conflict, how to use effective resolution steps when conflict occurs, and how to deal with difficult people when managing conflict.
Assertiveness skills are crucial to professional development, as well as other aspects of life. You will learn to ask for what you need, handle confrontations gracefully, and how to put ideas forward with confidence. Not only do these skills improve teamwork, focus discussions, and build relationships, but they also help individuals to become competent, constructive, confident, and perform at their best.
When dealing with issues such as employee performance, personality clashes, and conflict, the truth is that there are no quick fixes. Successful supervisors know it takes time to do what’s best for the long-term success of the organization, its employees, and even themselves. They also know that they can overcome just about any challenge by exercising the “three keys”: realism, restraint, and resolve. The Toughest Supervisor Challenges gives both new and experienced managers the supervisory skills, tools, and techniques they need to evaluate the situation at hand and choose the appropriate response.
Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied. As a Frontline Supevisor, you can’t avoid these kinds of conversations, but you can learn how to handle them more effectively. Developing the ability to handle these challenges will pay off in terms of reduced stress, increased confidence, improved relationships, increased trust, fewer problems, better teamwork, higher productivity, and better career opportunities.
This exciting series of courses have been designed by our area nonprofit organizations for their staff, executive directors, and board members. Plus, you have a the opportunity to bring three participants for the price of one!
Building Your Development Campaign
Integrating Your Board Into the Development Plan
The Creation of Giving Clubs and Special Events
The Art of the Ask
Through the generosity of the Path Foundation, formally the Fauquier Health Foundation, we are able to offer a special promotion that can provide savings for your nonprofit as long as funds remain:
Three Participants attend for the Price of One
For each full-paying participant you register in a workshop, you are eligible to register two more participants such as board members or other volunteers from your organization at the same time for no additional cost. Register your paying participant first, then call our office (540-868-7021) for instructions on how to register your second (and third) participant(s) after completing the LFCC-WSCE Promotional Registration Form. The second and third participants will be full registrants for the workshop(s) funded by Path Foundation. Substitutions may only be accommodated until a week prior to the workshop. All attendees must be pre-registered. Funding is limited and subject to depletion.
LFCC Workforce Solutions Leadership Institute Strengthens Area Leadership
Congratulations to the graduates of Workforce Solution’s third Leadership Institute program. 19 new graduates will continue to strengthen the area’s leadership with best practices and strategies learned from the Leadership Institute. See more photos of 2014-2015 Graduation Luncheon.
The Leadership Institute by LFCC Workforce Solutions was developed through a community collaborative initiative to grow and challenge the future leadership talent of area businesses. Participants completed 80 hours of leadership and operational classes over a ten month period. Local leadership and businesses contributed in the program.
LFCC Workforce Solutions would like to thank the following participating businesses in the 2014-2015 Leadership Institute:
Partner Success Story: Tri Sigma, Customized Training Client
Tri Sigma is a national sorority headquartered in Woodstock, VA. Active for over 115 years, Tri Sigma strongly believes in leadership development as a core value for their members and their leaders. With a motto of “ever forward,” Tri Sigma leaders strive to learn the most recent leadership, customer service, and facilitation skills. Marcia Cutter, Executive Director shares her thoughts about providing training for employees, “I believe in providing our employees with continuing education and training so we can advance and improve the services we provide to our members.”
Tri Sigma is a sorority that combines positive energy with strict no hazing standards. The sorority is known among its 60,000 plus membership as one that fosters an environment of success. Partnering with Workforce Solutions at Lord Fairfax Community College has helped Tri Sigma reach employee training goals by creating custom made curriculums. The curriculum is developed upon the needs and business model of the sorority. “LFCC Workforce Solutions is a wonderful community partner as they continue to bring in educators from the Disney Institute, host Leadercast, and offer events with top leadership speakers from a variety of businesses and nonprofits like Tri-Sigma” Cutter says. Continue reading Tri Sigma Utilizes LFCC Workforce Solutions’ Programs to Gain Competitive Edge
Everyone struggles with assertiveness skills at one time or another. You may struggle in professional settings or with personal family and friends. Sometimes, it’s difficult to stand up for yourself, or say “No” to a commitment you know will overload your schedule for fear of rejection or gaining a reputation of not being able to handle what you perceive is required of you!
Customer Service Week is an international event devoted to recognizing the importance of customer service and to honoring the people who serve and support customers each day. Celebrated annually during the first full week in October, Customer Service Week has grown into an international event, which is celebrated in all 50 states and over 40 countries. Participants include leading financial, healthcare, insurance, manufacturing, retailing, hospitality, communications, not-for-profit, and educational organizations, as well as government agencies and others. What unites them is their deep commitment to quality customer care.
– Customer Service GroupContinue reading Customer Service Week
Earning an HR credential is a sign of commitment and dedication to the HR profession. SHRM applauds and recognizes your efforts to enhance your skills and raise the value of the profession. For 38 years SHRM has been committed to collectively supporting the HR profession by providing the SHRM Learning System to support preparation for the PHR®/SPHR® and GPHR® designations offered by the HR Certification Institute. While these designations have made a tremendous impact on the HR profession, the changing landscape is demanding a more accessible, globally recognized HR credential that demonstrates knowledge and application of current HR practices. Continue reading New for 2015 SHRM Certification